The Tianjin Bubble Island Music Festival got into trouble again because it invited controversial artists such as Tian Fuzhen and An Pu (Zhang Xuan)! Many viewers were angered by the organizer's poor operation and complained about the chaos at the music festival.
sorted out netizens’ complaints and found that the problems were relatively concentrated. Let’s first look at the complaints related to the artist’s performance. The traffic jam at the entrance far exceeded the official estimated time. Large trucks, buses, and private cars were crowded together. As a result, many spectators who bought the official bus missed Pu Shu’s opening performance, and some even mourned the band. I only watched half of the show.
New Pants and Dou Jingtong did not appear according to the performance schedule. The official appearance time of New Pants was 9 pm, but it actually took more than 20 minutes, misleading fans to reserve seats in advance and wait.
Secondly, the organizer has a poor sense of service. They only want to sell VIPs, tickets and water. The venue that was complained about by 30,000 people sold 50,000 tickets. The security check is not standardized, and there are few ticket gates. Some require rummaging through bags and queuing for more than an hour, while some are not strict and the speed is very fast. Food and drinks are not allowed, but there are only a few drink stalls for tens of thousands of spectators. It takes at least an hour to queue up to buy water. More than 1 hour; the toilet distribution is unreasonable and the staff does not provide guidance.
The organizer did not plan a camping area or a performance area. The two stages were five to six hundred meters apart. Not only were the fans tired from running back and forth, but the road was also blocked by other queuing fans. Many audiences spread picnic mats and used inflatable sofas in the performance area to occupy a large area of the performance area. However, according to the security inspection instructions, inflatable sofas are not allowed to be carried.
vip is overbooked. You can upgrade to VIP throughout the day, but you don’t enjoy VIP treatment. Some netizens complained that there is no place in the rest area and you can only sit on the floor. You have to queue for half an hour for free drinks. The complaint desk was told that "there are not enough chairs. We can't even eat." Eat standing up” without any reassurance.
3. There are no rules for the sale of music fan bus tickets, and there is no guarantee after sale. After the show, tens of thousands of people crowded at the exit and waited for the official bus. There were no staff to guide the order, and there were no road signs. The dispatch was out of control, and I had to rely on myself to inquire and explore. Two hours after the performance ended, there were still spectators stranded at the venue. Queuing up was all about conscious effort. Some spectators who had queued for more than an hour found that they could get on the bus without queuing. What was outrageous was that the bus operator did not know the route arrangement.
And the final solution was also very crude. A large number of music fans were jammed on the road, and the traffic police were called to solve the problem on the return trip. It took until midnight to get home.
Therefore, many viewers questioned the organizers, hoping to compensate fans who did not watch the complete performance, and to refund tickets that had not yet started. Such a large number of complaints also come from the fact that the official bus failed to arrive at the venue on time, which delayed the viewing time of music fans. Both emotionally and rationally, the official should respond to this.
Subsequently, the organizers of the music festival apologized to all audiences who were troubled by the transportation bus problem, and announced that they had made adjustments to the transportation plan, posting multiple on-site pictures and marking the entrance location.
But most of the audience did not buy it and shouted for refunds and refunds!
In addition, although the Bubble Island Music Festival has a strong lineup, it has invited many controversial artists, such as Tian Fuzhen, An Pu, Wei Ruxuan, etc., which has triggered a series of public doubts. Tian Fuzhen's music event was canceled because she failed to accurately respond to questions about her position, while An Pu and Wei Ruxuan have not yet had an impact due to their low popularity and low public opinion fermentation. However, An Pu's activities related to his stage name Zhang Xuan were exposed, and the controversy continued to grow.
Tianjin Bubble Island Music Festival has been constantly controversial from artists to performances, which exposed not only the problem of hosting ability, but also profoundly reflected the organizer's poor on-site response. For a music festival to be successful, it not only relies on big names, but also needs to be sincere and actively serve the audience.
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