A few days ago, a friend in the toy circle asked me to cry, saying that he was cheated by buying toys on by for more than 6000...
me:
things are like this. n Long ago, she saw this crook on Xianyu selling an antique doll from the 1960s. After consulting with
, the liar said that this doll may have to wait a long time and still need to pay a part of the deposit. Considering that the doll is very difficult to find, the little fool obediently paid the deposit. The most exciting part of
is here. From the moment the photo was taken, the scammers began to find all kinds of excuses not to ship the goods:
Double 11, Double 12 The warehouse broke out
was detained by the customs
I was cheated by my boyfriend and committed suicide by self-harm The hospital took the
goods in Hainan, and my grandma and grandpa would not deliver the goods.
just had an operation, and my aunt passed out in pain.
...
(photo courtesy of the victim)
dragged around and dragged it for a little half a year. During this period, the scammers pretended to "escape from the dead", apologized and promised, and even called her to explain. The idea of the liar
is also very clear. As long as I don't disappear, I am not lying to you.
So it has been half a year, no shipment, no refund, and no legality. She is a liar...
she complained to me for a long time and said that she wanted to uninstall Xianyu. Such a small group of people can meet Xianyu. To the liar.
For this reason, I deliberately picked up Xianyu’s various scams, and then my knowledge was refreshed again. The operations of these scammers are simply shattered. No wonder everyone says that Internet scammers are tens of thousands, idle. Half of the fish is above it.
Today’s article, let’s take a look at what are the tricks of the scammers on Xianyu, and what should I do if Xianyu is cheated?
A list of Xianyu’s "fancy tricks"
Tianyan check information shows that Zhejiang Taobao Network Co., Ltd. to which Xianyu belongs was established in 2003, and the legal representative is Jiang Fan. Image source of
: Tianyancha
It is reported that Xianyu is currently the largest and most active idle item trading community in the country, and it is a platform for second-hand trading of idle items.
But whether you are a buyer or a seller on this platform, you may be deceived. When
talks about "deception", everyone's first reaction is probably "buyer was cheated"? The scammer on
Xianyu let me know that it turns out that scams can also be "two-way operation". Buyers and sellers catch with both hands, and both hands are cheating.
1) Defrauding buyers
Speaking of being deceived, the first thing that comes to mind in everyone's mind must be "find an excuse to collect money, and then block it".
No No No, this kind of scam is already "old-fashioned". The scammers on Xianyu are now "high IQ crimes":
① Many scammers on the phishing website
will deliberately publish products that are much lower than the market price (mostly electronic products with higher unit prices), and then note that they rarely go to Xianyu. You need to add WeChat/qq contact.
(Picture Source Network)
Many people looked cheap, so they wanted to ask about it, so they added the contact information given by the liar. After learning a series of product details,
looked at prices much lower than the market's regular prices. Many victims would be moved and decided to take pictures. When
waits for the final payment, in order to defraud your trust, the scammer will take the initiative to tell you "Xiangyu pay", and then send you a link, which looks like this:
(picture source network)
Everything looks normal, right?
is wrong. The Xianyu product page is 100% similar. It is not Xianyu's official page, but a phishing website. The money that
buyers pay on this website is actually the purchase of rechargeable cards on third-party platforms, such as Ctrip gift cards and NetEase koala gift cards.
(Picture Source Network) After
is recharged to the platform, scammers can immediately register at Ctrip merchants (compared to(Such as homestays, hotels, etc.) online consumption-of course, the merchant must also be his own.
In this way, the fraudulent funds can be withdrawn to the bank card smoothly, and the next step is to rush through the "water room" to whitewash.
What is a "water house"? Shuifang is a team dedicated to "laundering" fraudulent funds. After
fraudulent funds arrived in the account, in order to prevent being frozen, the scammers immediately used bank cards and third-party accounts to transfer them, and then quickly and randomly split them within a few seconds to enter a large number of overseas third-party payment accounts. After
confirms that the money is received, the scammer will stop you and run away. Even if you call the police right now, it is difficult to get results. Not only that, these grandsons also regularly delete websites and change IPs to avoid investigation.
summarizes the entire fraud process, it is probably:
In this year, if you don't click the code, you can't do anything, even people can't cheat.
With this technology, what are you doing badly, do you want to lie? Isn't it good for a serious programmer's job?
② Maliciously modify the product description
If the fraudsters who commit crimes by the above gangs exploited the psychology of most buyers wanting to "leak out" on idle fish, then the following individual fraudsters vividly show what is called " The evil of human nature".
Xianyu has a bug-like mechanism that supports the seller to edit the original baby after the product is sold. After editing, this product will be listed as a new link.
(The things I sold at Xianyu 3 years ago can still be modified)
This gives scammers an opportunity. The seller of
sells the products that were originally problematic on Xianyu, and can emphasize that there is no problem in the description. After
is sold, re-edit the original link and publish a new product that is exactly the same after modifying the description.
When the buyer receives the goods and finds that there is a problem, and contact the seller to return the goods, 99% of users will directly open the "My Order" on the upper side of the dialog box to view the original product link.
However, when you open the product description, you will be redirected to a new product... The seller has already made some tricks on the product description, and added a sentence "There are xxx problems, you can’t accept it."
Many buyers who think that they are unlucky will think that they are careless and have not seen it. They just treat it as a dumb loss and no longer hold them accountable.
Compared to the previous scam, the gang commits crimes. This scam is mostly individual sellers who are conscientious in order to make more money. The trust between people is not as good as a P in their eyes.
2) To lie to the seller
Don’t think that you are a seller and you can sit back and relax. Many novice sellers are also the “little white sheep” in the eyes of scammers. Not only do you have money and money, but you also get angry.
①Malicious return/malicious damage after purchase, demand compensation for
Many scammers will steal the money when returning the goods. For example, when returning the mobile phone, the valuable original is secretly exchanged for cheap goods and returned, or even a bag of sand is returned directly.
knows on netizen @胡胡胡胡 said that the things he sold were returned on Xianyu, and finally the money and the goods ran out:
stay away from Xianyu. Someone bought my watch and said it was an imitation. , Applied for Taobao intervention, only refunded, and then Xianyu agreed, my goods were gone, and the money was returned to the buyer.
I'm out of money and goods, is Xianyu teasing me?
and buyers with smoother operations will recall the courier that has been sent after negotiating with the seller and agreeing to refund... the money is in hand, the goods are left, and nothing is delayed.
In short, it is impossible to stop the seller without losing his wife.
②Pretend to transfer more money
There is also a kind of liar who looks very innocent.
Ta people will pretend that they are interested in the products you publish and want to buy them, but they also said that neither WeChat nor Alipay have tied cards, and they can only pay by online bank transfer.
After you agree, the scammer will send you a screenshot of the transfer, which looks real:
(Picture Source Knowing)
not only that, they will also send a fake receipt message to the seller’s mobile phone number, making the seller mistakenly believe that the money has arrived.
(picture source knows)
then pretended that he slipped his hands and transferred the money, very anxious, and called a "sister" pitifully, asking the seller to return the excess money.
(picture source knows)
There are some kind and unprepared people who will quickly "refund" the money due to the urging of scammers without checking whether the online bank has actually received the account...
3) The buyer and seller scam
. This kind of scam is more brainstorming. Let me give you a chestnut to explain:
assumes that Xiao A has just changed his phone, so he wants to sell his old phone, so he hangs up with Xianyu.
Soon Xiao B came to consult and expressed interest in this phone, but in order to ensure the quality of the phone, face-to-face transactions and offline inspection are required. After the inspection is correct, the payment can be made directly. The process of
seems to be logical, without leaving the Xianyu platform, face-to-face transactions are more secure.
However, after the buyer paid, Little A did not receive the payment notification, but Little B showed that the payment was indeed deducted. When the two people were telling the truth, the strange phenomenon of "missing" of the payment occurred... Why does
happen?
Because, in this transaction, there is a third party that the buyer and seller are not aware of-a liar! (Conan background sound)
After the seller releases the baby, there will be a high imitation account that is exactly the same as the seller, but the price is much lower, so 99% of the buyers have consulted the high imitation account. The
high imitation number copies the buyer’s question and asks the seller. After that, the buyer and the seller agree on an offline transaction. After meeting and confirming that there is no problem, the buyer pays on Xianyu.
but! Although the buyers and sellers are meeting, the buyer’s money is paid to the high imitation number, instead of the seller...
is a scammer that saves effort. You don’t need to know Python, and you don’t need to negotiate with both buyers and sellers. They only need to negotiate If you jump back and forth between them, you can make a lot of money, which is natural.
Others are middlemen who make the difference, and scammers are middlemen who take the full amount. This kind of "business acumen" really makes us feel ashamed. The
rental account has become an industry, and it is very convenient to change to a vest.
After studying these various scammers, a question mark slowly rose in my heart: Why do Xianyu have so many scammers? The reason for
is that the characteristics of Xianyu itself make the cost of crime here too low.
is a C2C platform, Xianyu’s account registration is much more relaxed than Taobao’s B2C platform. Registering an Xianyu account only takes 3 steps to sell:
download Xianyu app → choose Alipay/Taobao login → perform face verification
In contrast, registering a Taobao shop requires at least 6 steps. Not only need various documents, but also need to pay a deposit:
register Taobao account + Alipay account → real-name authentication → bind bank card → pay the deposit → decoration → edit and put the goods on the shelves...
not only that, when Xianyu puts on new baby, You can get huge free traffic exposure by constantly clicking "polishing" and adding fish ponds of the same category and same city.
(Picture Source Network)
has a low threshold and large traffic. While it is convenient for everyone to use, it also attracts many scammers. In terms of supervision, Xianyu is obviously much weaker than Taobao, which has been on the shelves for more than a decade and has perfect supervision regulations.
Due to easy registration and imperfect platform supervision and review mechanism, an "industrial chain" for renting idle fish accounts has been formed on the network..
In the name of "high-priced part-time jobs", a large number of Erdao dealers went to find college students and other people with weak legal consciousness, and rented Xianyuhao from them for a day of tens of dollars.
(picture source knowing)
and then publish rental advertisements on various platforms to attract crooks to buy.
In this way, crooks can easily cheat and change one vest at a time. For "professional crooks" who make a living, the crime cost is negligible. When
waited until the Dongchuang incident happened, the pot was thrown to the innocent account owners, and he retired.
Xianyu rights protection strategy: from entry to proficiency
no matter which of the above scams we unfortunately encounter, we must finally involve rights protection.
When we have become accustomed to Taobao platform "please" user management, and then look at Xianyu, we will lament that Xianyu's rights protection water is really deep...
1) How to identify liars and avoid being deceived?
Since crooks have so many tricks, how do we identify the crooks on Xianyu and prevent "becoming" victims?
①Check the user homepage
before trading. As we have learned above, the Xianyu account you see is probably the "vest" of scammers, so Sesame's high credit score does not mean that the person trading with you has no problem. Before proceeding with the transaction, you can check the user's homepage first. If there are the following situations:
name is garbled
real person authentication, sesame credit authentication is incomplete
to salt fish less than 100 days, the avatar is still the default
post baby 0 One, trading 0 orders of
If there are several situations mentioned above, do not trade with Ta easily.
In addition, although the credit score cannot be used as an absolute standard, for users whose credit scores are too low, or risky users marked by Xianyu, try not to trade with them.
users marked by Xianyu, eight out of ten are unscrupulous buyers/sellers, and two are scammers...
②Don’t go to other platforms (WeChat, QQ) to trade
. Many scammers will take advantage of people to be cheap Psychology, leading the victim to other unregulated platforms for trading.
actually only needs to think about it a little bit to understand that the platform is a guarantee for both buyers and sellers, and normal users will not want to get out of this guarantee.
Only those who want to evade supervision will ask you to trade on other platforms.
listen to me, and if you encounter people who do not follow the transaction process on Xianyu, they will directly deal with the fraudulent concentration as 100%.
③Sufficiently retain evidence when receiving and shipping
For sellers, they must retain enough video evidence before shipping, including the status of the goods, express packaging, etc.;
, as a buyer, can record unpacking video, as there is no product Hands-on evidence.
knows that some netizens use painful lessons and tell us what it means to be "defensive."
Two very new down jackets are sold to others with a 40% discount, but after signing the receipt, the scammer uses other clothes to take pictures. Say I sent the wrong goods...
blamed me for being careless. I didn’t take the video of the clothes and sent it out
. After all, turning around is an essential skill for scammers. In order to prevent future disputes from being beaten by scammers, you must keep evidence and be fully prepared. .
④View Taobao transaction snapshots
For those fraudsters who maliciously modify the product details, they only need one trick: transaction snapshots.
In Taobao's "My Order", click to enter the order details, and you can view the "Transaction Snapshot" at the bottom of the order. The
transaction snapshot contains the product description and order information when the order is created. If the seller maliciously modifies the product description, the transaction snapshot will immediately reveal the truth.
Don’t blame yourself for being careless next time, I want to avoid thisIt is impossible for Chen Cang to imagine the mistakes made out of thin air...
2) If Xianyu is deceived, what means are there to defend his rights?
If you have been scammed by the time you read this article, then you must know the following rights protection methods.
①The buyer and the seller have disputes: If the buyer and seller have a dispute over the goods sold, the "Xianyu Court" is a more effective way to protect rights in addition to manual customer service. The initiation method of Xianyu Small Court is as follows:
After the seller rejects the buyer’s refund application, the buyer can enter the refund details page and click Apply to intervene. The system will determine whether it is handled by manual customer service or enter the "Xianyu Xiao The court" made the verdict.
Xianyu review is invited from high-quality Xianyu users. Win or lose will be judged based on the evidence provided by both parties. is generally fair.
Therefore, before applying for the intervention of a small court, you can use the scammers to collect evidence of violations as much as possible in order to win.
, such as the Taobao transaction snapshot mentioned above, can be submitted as a strong evidence.
②Cannot find manual customer service: Black cat complained to
Many students will complain, Xianyu’s customer service is really too! slow! Up! Not only I can’t contact online, but sometimes I can’t find manual customer service if I call customer service...
Zhihu also has many people complaining about the processing speed of Xianyu customer service:
I have reported to the system to automatically confirm the receipt, and I didn’t contact the human customer service, and I was convinced:
If you want to speed up the processing of the customer service, you can file a complaint on the Black Cat Complaint:
Open the Black Cat Complaint App, enter the complaint page, and choose "Xianyu Official Customer Service" for the complainant, and it will take up to 7 days. You will be contacted by Xianyu's human customer service (netizens say they can receive it within 24 hours).
③Get information about scammers: Ali 110
Log in to "Ali Security Center", click "Report and Feedback"-"Fraud money", you can directly report the behavior of the scammer. After reporting
, Ali 110 customer service staff will contact you, and the reported account will also be notified. Before the receipt is confirmed, the scammers can be repeatedly complained. After
complains, the Taobao and Alipay accounts of the crooks will be frozen.
If the other party is real-name authentication, you can also call Alipay customer service, applies for information disclosure, includes name, address, mobile phone number, ID number, etc.
(picture source knows, the author sees the watermark)
After getting the information, there is no need to worry about contacting the liar. You can choose to call the scammer directly, tell Ta that you have obtained Ta's identity information, and negotiate with him to return the scammed property.
Many liars with guilty conscience have already admitted to this step, and there is a high probability that they will return their property.
④Civil litigation
If you still can’t contact the scammer through the scammer’s personal information, or if the scammer’s “head iron” still does not return the property, you can also choose to call the police and ask the police to assist you in filing a civil lawsuit. After
files a lawsuit, the scammer will receive a subpoena from the court. In addition, there is no need to worry about flying to the location of the scammer to fight a lawsuit. Now many courts of have "Internet courts", and can choose to hold court sessions through Internet courts.
However, everyone needs to be aware that if this scammer belongs to an individual user, the crime of fraud under the Consumer Protection Law is not applicable, and the compensation cannot be tripled and can only be refunded.
Conclusion
has seen so much, have you found that the tricks of liars seem to be full of tricks, but in fact they are "unchanging":
uses everyone's greedy psychology to introduce you step by step into your own trap.
hope that everyone keeps your eyes open and don’t "greed for small and cheap", Remember not to leave Xianyu to trade on other platforms, and do not just click on the link sent by the other party, so that these empty-glove white wolf crooks have a chance. Although the
platform is trying its best to supervise it, it can’t stop you from jumping inside...
If you have a deceived partner around you, remember to forward it to them, learn to defend your rights reasonably, and prevent you from being deceived again.
If you are the deceived partner... Welcome to spit in the comment area.
Source: Operations Research Society Author: routine newsroom
After the seller rejects the buyer’s refund application, the buyer can enter the refund details page and click Apply to intervene. The system will determine whether it is handled by manual customer service or enter the "Xianyu Xiao The court" made the verdict.
I have reported to the system to automatically confirm the receipt, and I didn’t contact the human customer service, and I was convinced: