Recently, a consumer in Shanghai, Ms. Shen, reported to the Xiaoxiang Morning News·Morning Video Breaking Hotline that at the end of August, she encountered medical care while doing skin care at a beauty salon where she had been using for nearly three years, and the beautician st

Recently, Ms. Shen, a consumer in Shanghai, reported to the Xiaoxiang Morning News·Morning Video Breaking Hotline that at the end of August, she encountered medical treatment while doing skin care at a beauty salon where she had been using for nearly three years, and the beautician and another medical beauty institution staged a fight. Fang's script induced him to go to the store and spend more than 100,000 yuan.

The day after consumption, Ms. Shen felt something was wrong. After searching online, she found that the medical beauty institution had received many similar complaints, and she immediately called the police. However, after negotiation, the agency was only willing to refund the fees for projects she had not yet carried out. She wanted to report the agency for inducing consumption, but she had no evidence. "A full refund is unlikely, but I hope there is a better refund plan."

Huangpu District Market Supervision and Administration Bureau staff told Xiaoxiang Morning News reporters that they had received many similar complaints about the medical beauty institution inducing consumption. Reporters will be registered to report the situation, and district staff will follow up and deal with it.

Room sharing guests share the internal benefits of Star Hospital.

After arriving at the store, the original consumption of 1,600 yuan rose to 100,000.

Ms. Shen told the Xiaoxiang Morning News reporter that she has been an old customer of Meishi Beauty Salon (Chengshan Road Branch) for almost three years. I usually go for a facial cleansing and hydrating treatment every Sunday. On the morning of Sunday, August 25, a beautician named Bingbing in the store was doing some care for herself and suddenly told another customer that she had to share a room with her.

Ms. Shen didn’t pay much attention. Next, the customer named Sister Li said that she was a hospital administrator with good benefits. Recently, there was an internal promotion of choosing two out of three beauty treatments for 1,600 yuan, and the number of places was limited. "It's said to be a star hospital that doesn't advertise to the public, so I couldn't find it. The two beauticians both said they wanted to go, and asked Sister Li if she could get a spot for me. I bought a cup for each of the three of them afterwards. Coffee."

The three of them met at a store called Shanghai Zhiyan Medical Beauty Clinic (hereinafter referred to as "Shanghai Zhiyan Medical Beauty") in Huangpu District. After arriving at the store, she was arranged to wait in a VIP room. During this period, two beauticians kept chatting with her until the doctor came.

"The doctor didn't do anything. He just looked at my face and started writing a plan. He said that I have a problem with bags under my eyes and a whole patch of spots on my forehead. I think I'm just darker." The doctor said that Ms. Shen needed to remove the bags under her eyes. To apply for a comprehensive treatment card, you also need rhinoplasty. Ms. Shen was still a little hesitant at first, so she sent a message to her husband asking if she wanted to do it. Her husband didn't take it too seriously and said that removing eye bags would not be necessary, but rhinoplasty would be fine.

The doctor also prescribed a plan for the other two beauticians that cost 20,000 yuan each, while Ms. Shen's plan cost more than 100,000 yuan, and they were told by the three people that it was a very cheap price.

Ms. Shen saw the other two beauticians taking out their bank cards to pay immediately after coming up with their plans. She also paid and had eye bag removal and rhinoplasty on the same day. "It is said to be a semi-permanent rhinoplasty, with injection of bone-increasing hormone, which can last for more than 10 years."

When Ms. Shen reviewed the order on August 29, she found something was wrong. She only planned to spend 1,600 yuan, but she ended up spending 100,000 yuan. ?

The beauty salon denied having any interaction with the medical beauty institution.

The Municipal Supervision Bureau said that the institution had many cases of inducing consumer complaints

Ms. Shen then gave feedback to multiple departments. The Beauty Master (Chengshan Road store) where she originally purchased said that she could not refund her card because the store had just been transferred and she was a member who was transferred by the person in charge of the previous store.

Shanghai Zhiyan Medical Cosmetology stated that it would give her a comprehensive treatment card refund of 20,000 yuan. In addition, she could receive an appropriate discount on the rhinoplasty project that had been done. However, Ms. Shen believed that she was induced to consume at that time. She then reported it to the relevant functional departments, but was unable to provide corresponding evidence.

Xiaoxiang Morning News reporter subsequently called Shanghai Zhiyan Medical Cosmetology several times but was not answered.

Xiaoxiang Morning News reporter also reported this to the Huangpu District Market Supervision and Administration Bureau. After inquiries, the staff said that they saw that Shanghai Zhiyan Medical Beauty had received similar complaints about inducing consumption. Some negotiations were successful, and some involving medical disputes were transferred to the district health department. Bureau processing. The staff then registered Ms. Shen’s situation and demands in detail and said that staff from the jurisdiction would follow up and deal with it.

Source: Xiaoxiang Morning News, Morning Video