Rules and freedom have always been interdependent double-edged swords. Only when rules become a habit can they balance with freedom. So how much freedom must be given to managers to enable employees to work harder? How to maximize the sense of belonging?
Tony Hsieh is the CEO of Zappos, the largest online shoe store in the United States. At the age of 24, the Link Exchange company he founded was acquired by Microsoft for US$265 million; at the age of 35, Zappos, which he founded, was acquired by Amazon for US$1.2 billion. In the same year, he was listed in Fortune magazine for US$1 billion. Rich List". One of his innovations in company management is to try to use the "Honong System" to manage employees.
Since 2014, some innovative companies in Silicon Valley have tried to use the "Halong System" management company. Twitter co-founder Evan Williams (Evan Williams) has also implemented this approach in his new company Medium. What is
?
encourages innovative management experiments
is a highly experimental committee management method.
The author of "Redefining the Company: The Change of the World by Cooperating System", Brian Robertson, used his company as an experimental object to study this kind of management system that allows all employees to govern.
Under this system, the company's organizational structure is decentralized, the CEO transfers the management authority to the management committee established in accordance with the company's internal "constitution", and the company's employees are free to regroup into groups. The team members choose their own responsibilities and goals, and give everyone the right to give full play to their talents and protection.
In Zappos, an employee from the call center may be responsible for planning, public relations, and order maker at the same time, all of which are based on his initiative. Under the He Nong system, one person can be both the superior of colleague A and the subordinate of colleague B; employees can complete tasks according to their own ideas, unless the method is proved to be infeasible. Xie Jiahua, CEO of
Zappos, said that the integration system has given the company greater flexibility and adaptability, which is of great help in enhancing the competitiveness of innovative companies.
decentralization brings new challenges in management
The author gives detailed simulation management meeting steps in the book for readers to refer to and implement.
In an ideal state, Holon System follows the rules of transparency, and the power is truly dispersed in the management process to maximize democracy and individual creativity. However, if you think about it carefully, you will find that in actual operation, the team under the Holo system needs a committee to manage, which is essentially the same as the previous management mode of superior and subordinate. At the company level, a larger "committee" is needed to handle strategic decisions. Will
produce another form of abuse of power? When an employee in a decision-making function makes a major mistake, the specific implementation has been going on for a long time under the joint efforts of everyone. Who will bear the ultimate responsibility and loss?
China Europe International Business School Philips Human Resource Management Chair Professor Yang Guoan commented that there are similarities between the partnership system and the partnership system, and both emphasize the use of individual energy. The difference is that the former applies to the management of the company's internal team, while the latter applies to the company. Cooperation with external "elites". Zhang Ruimin, the founder of
Haier, made it clear that "joint co-system" is only applicable to small companies with a small number of people, and in the actual implementation process, new management problems may arise. Some people who are familiar with Silicon Valley say that the most suitable for HNA system are actually entrepreneurs with a high sense of responsibility and pioneering spirit.
In any case, this is a new management model that has produced results and brings interesting inspiration to innovators.
"Redefining Management: Cooperating to Change the World" by Brian Robertson, CITIC Press
Text: He Binbin
Originally published in "Chinese and Foreign Management" magazine, modified
