The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look

movie 2297℃

clang-dang block~

is awesome!

I heard that

Guangzhou accidentally got an Oscar? !

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

This is how things are

At this year’s Golden Tone Award and CRM Awards Ceremony, Guangzhou’s 12345 government service hotline relied on its high-quality and convenient services and high satisfaction. It was used in more than 600 call centers including Alibaba, JD.com and China Post 11183. Outstanding enterprises, won the "China Government and Public Utilities Industry Best Customer Contact Center Award" , this is the second consecutive year that Guangzhou has won the Golden Sound Award! ! !

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

▲Golden Tone Award and Certificate of Honor.

Golden Tone Award Encyclopedia

Golden Tone Award was founded in 2008. It is the only domestic industry award co-sponsored by the government and 51Callcenter and guided and supported by the Ministry of Industry and Information Technology and the Ministry of Human Resources and Social Security. It is known as the “Oscar” of the call center industry in China. , Its award-winning companies are all leading units and excellent service units in the industry.

You don’t know how powerful the

Guangzhou 12345 government service hotline is? Xiaobian

to tell you! What can

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

Guangzhou 12345 government service hotline do for us? The

hotline was opened on January 2, 2014, integrating 72 service lines from 50 departments, including the district chief’s line. The biggest feature of the hotline is the highly integrated non-emergency hotline services of various government departments. How does

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

Guangzhou 12345 government service hotline work? The

hotline accepts every citizen's call in a timely manner through a single-track closed-loop workflow of acceptance, transfer, handling, reply, and satisfaction return visits. Why can

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

Guangzhou 12345 government service hotline

stand out?

come and see its transcript!

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

Guangzhou 12345 government service hotline

fast

506

has a total of 506 calls from the citizens this year 373.79 million passes, an increase of 52.17% compared to the same period in 2015

performance

1 million

daily calls 14,300

form

95%

connection rate 95.90%

It can be said that

has made 512345 calls since there were 5zz

zz calls to the function department. It's so easy!

The 12345 hotline won the award again. It turns out that it is so powerful, so hurry up and take a look - Lujuba

Source | Guangzhou Daily and other comprehensive

editor | Wu Qianqing   intern editor | Huang Huimin

Tags: movie