On October 31, Xiaomi’s annual high-end flagship Mi 15 series went on sale. As of November 3, the number of activations had exceeded 650,000 units, with average daily sales of nearly 170,000 units. On November 9, Xiaomi Group President Lu Weibing revealed in a live broadcast that

On October 31, Xiaomi’s annual high-end flagship Mi 15 series went on sale. As of November 3, the number of activations had exceeded 650,000 units, and ’s average daily sales were nearly 170,000 units.

On November 9, Xiaomi Group President Lu Weibing revealed in a live broadcast that Xiaomi 15 series sales have exceeded one million units. However, Lu Weibing did not disclose the exact time point when the million units were exceeded. He only said, "This series of models has exceeded one million units." The speed is faster than the previous generation model Xiaomi 14 series."

The picture above shows the Lei Jun displays the Xiaomi 15 customized version with multiple colors

Today, some netizens left a message on Lu Weibing’s Weibo to complain: The customized color has not been shipped for more than ten days, so Mr. Lei asked Mr. Lei to tighten the screws.

Less than an hour after the comment was posted, Lei Jun personally forwarded it and replied to the netizen: I will go and remind him right away.

Many netizens praised Lei Jun’s actions: The person in charge of the company worked personally and acted as customer service to help netizens expedite shipments. You call me: Good boss, the entrepreneur personally provides customer service online, he is really a fan.

Yu Xi: You don’t even take a break at noon? Do it yourself!

kaijunbaba: Mr. Lei, if you do this, what will your friends do?

reads and listens to the sound of rain: The service attitude is very good.

plusdesel: I didn’t expect Mr. Lei to be so efficient!

Qin Shihuang lit a bonfire: Xiao Lei, you are great, Xiaomi has the best and best customer service.

Many consumers saw Lei Jun personally replying to urge shipments, and left messages asking for solutions to the problem. Lan Xi Stranger: Can the app lock and photo album be changed back? It's really ugly.

Jiang Zhangzheng: Mr. Lei, I am playing Delta Good Card on my Redmi K70 Extreme Edition ThePaper 2.0. Can you sleep? I can't sleep.

Mi Car Master: Those of us who are waiting for SUVs are all hooked, and we also help urge them and won't let you drive the screws.

called Ouou: can the status bar be changed and can the portal be more convenient?

is that of Little Fatty: My earth gray is the same, it’s been so many days!

Actually, this is not the first time that Lei Jun has helped strange netizens to expedite shipments. As early as 2020, a netizen complained online that he ordered Mi 10 on the official website on February 27, but the order had not been shipped four days later. He urged customer service three times but there was no response, so He couldn't help but posted a message saying that if he didn't deliver the goods, he would go to a friend's supplier. Then buy a mobile phone...

What this netizen probably never expected was that Lei Jun actually replied in person, "Tell me the order and I will rush it."

Xiaomi 15 series ranks first in the w44 Chinese smartphone market with a sales volume of 22.5%.

Statistical report data from an authoritative market research agency obtained from the supply chain shows that in w44 (10.28-11.3), Xiaomi ranked first with 22.5%. Sales volume and market share rank first in China’s smartphone market.

That week, Xiaomi achieved sales of 1.453 million units; Huawei and Apple ranked second and third, with market share and sales of 16.4%/1.056 million units and 16.3%/1.053 million units respectively.

Source: Chengshi Interactive

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