Today (August 26), many netizens in Huangpu, Jing'an, Minhang, Hongkou, Baoshan, Jinshan, Jiading, Chongming and other districts reported that "Telecom was disconnected" "Shanghai Telecom collapsed."
Many anxious netizens found that the 0000 repair hotline could not be reached.
Subsequently, related topics immediately became the second most popular search topic.
According to Dongfang.com, after a large-scale network outage occurred, some telecommunications staff released news about the emergency:
Around 17:30 on August 26, 2024, some broadband services of Shanghai Telecom experienced abnormalities. Shanghai Telecom is currently making every effort to repair and troubleshoot the problem. We apologize for the inconvenience caused to you!
In addition, some staff said "The whole Shanghai broadband bus is broken. Wait patiently and it is already under repair."
9:35, China Telecom Shanghai customer service posted on Weibo: Around 17:30, Shanghai Telecom part An abnormality occurred in the broadband service. After emergency repairs, it was fully restored to normal at 18:05. We sincerely apologize for the inconvenience this has caused you!Has your network been affected? Let’s chat in the comment section.
Source: News Square