Mr. Ding complained to the Hangzhou mayor’s hotline 12345: When his 11-year-old daughter was playing an escape room game, the safety measures in the escape room were not in place and the environment in the escape room was dim, causing her daughter to fall and hit the sharp corner of the window sill, causing her eyelids to be injured.
Mr. Ding told reporters from Chengshi Express that on July 17, they spent 952 yuan on Dianping to purchase the "Parasite (National Gold Award) 4-person ticket" for the Tiangong Secret Room Live Story Experience (Hubin 2 store). On July 18, my 11-year-old daughter went to play with three other children (aged 11, 13, and 14 years old respectively). The daughter was injured at the scene and was sent to the hospital where she had 8 stitches above her right eye. She almost suffered an injury. eyeball. After the stitches were removed on July 25, there were scars around the eyes and scratches on the daughter's legs and knees.
Mr. Ding’s daughter was injured before surgery
Mr. Ding’s daughter was injured after surgery and sutures were removed
Mr. Ding’s daughter was injured after sutures were removed
The pictures of the children were all provided by Mr. Ding
Mr. Ding said that he looked at the photos of the scene later provided by Tiangong Secret Room The incident occurred at a brick flower bed with a window sill next to it. The sharp corners were not protected. The child tripped over the flower bed and fell onto the window sill and was injured by the sharp corners. The environment in the secret room was already dark, and there were safety risks on the site. "The medical expenses currently cost 1,700 yuan. Now there are scars on the eyes. The child is under great mental stress. We are going to sue the court."
The photo of the accident site provided by Mr. Ding
Dianping has "Parasite (National Gold Award)" Introduction to the secret room: This is a large secret room with real NPCs, a 3D surround immersive experience, an open interpretation for the whole audience, a large amount of exercise, and a micro-horror style (30% of people find it exciting). The price is 238 yuan/person.
A netizen left a message: "This theme is so amazing, the NPC's acting skills are amazing... There is also rainwater flowing backwards, and there is a male ghost flying on the ceiling..."
The secret room is willing to pay 2,500 yuan, but the parents disagree
Chengshi The express reporter came to the Xinghe Building near the Longxiangqiao Metro Station. There were several large and eye-catching signs at the entrance of the building, most of which were secret room games.
Manager Shen of Tiangong’s Secret Room Hubin 2 store said that their secret rooms are divided into three categories: non-terrorism, micro-terrorism and medium-terrorism. Minors are not allowed to play on non-holidays. If minors come to play on holidays, they need to be accompanied by their parents or have their parents’ knowledge and knowledge. .
Regarding the injury to Mr. Ding’s daughter, store manager Shen admitted that it happened in their store.
"At that time, four children were playing a parasite-themed secret room. The game was a micro-terrorist game. One of the children suffered an eye injury and was immediately sent to the hospital. I paid the registration fee and tetanus expenses in advance." Store manager Shen said that the company She agreed to compensate 1,700 yuan, and she personally compensated 800 yuan, totaling 2,500 yuan, but the other party did not accept it.
Can minors play escape rooms?
Is there any age limit?
The reporter saw a warm reminder on the ticket purchase instructions page: It is not recommended for children 12 years old and under. Please play under the age of 16 under the supervision of a guardian.
A staff member of the Samaritan Secret Room said, "We do not do horror themes, and horror themes are not recommended for children."
The store manager of the "Find You" Secret Room said that they specialize in small and medium horror secret rooms, so come here to play There are a lot of people, mainly to reduce stress, and there are requirements for customers. Those under 12 years old cannot play even with the consent of their guardians. Those between 12 and 18 years old need to obtain the consent of their guardians.
A staff member of Dongpo Road Community in Hubin Street said that after their inspection on July 31, they had asked Tiangong Secret Room to rectify the unprotected areas.
11-year-old girl was injured and suffered a 9th degree disability
The court ordered the operator of the escape room to pay more than 200,000 yuan
In recent years, there have been many cases of minors being injured in escape rooms, and some have even gone to court. In May last year, the People's Court of Chaoyang District, Beijing announced a case.
1-year-old girl Xiaolan went to escape from the room with her classmates. At the last level, a "monster" pounced on her. Xiaolan was frightened and stepped down the steps and was injured. The "Forensic Appraisal Opinion" shows that Xiaolan suffered a comminuted fracture of the distal epiphysis of her left tibia, constituting a grade 9 disability. Xiaolan’s parents sued the escape room operator to the court, claiming a total of more than 400,000 yuan in medical expenses, disability compensation, and mental damage solatium.
The court held that the defendant company, as an operator of horror-themed escape room games, should fully consider the gender, age and acceptance of horror themes of consumers, selectively open to consumers, and design games and decorations. The personal safety of consumers should be fully protected. The defendant company did not verify Xiaolan’s age before entering the venue.
Xiaolan, as a person with limited capacity for civil conduct, participated in activities inconsistent with her age and psychological acceptance level without sufficient psychological preparation, and was not accompanied by adult family members. Her behavior was at fault for her own injuries.
Taking into account the characteristics of the escape room game and the degree of fault of both parties, the court determined that the defendant company bore 70% of the responsibility and Xiaolan bore 30% of the responsibility. The defendant company compensated Xiaolan for various expenses totaling more than 200,000 yuan.
On June 25, 2022, five departments including the Ministry of Culture and Tourism, the Ministry of Public Security, and the Ministry of Housing and Urban-Rural Development jointly issued the "Notice on Strengthening the Management of Scripted Entertainment Business Venues", which clearly requires that scripts used in scripted entertainment business venues should set age-appropriate reminders and indicate Appropriate age range; if the scene set up is not suitable for minors, a reminder should be given in a prominent position, and minors must not be allowed to enter. Except for national statutory holidays, rest days, winter and summer vacations, scripted entertainment business premises are not allowed to provide scripted entertainment activities to minors.
