On the evening of July 12th
beauty makeup brother Luo Wangyu released a new work after 5 months
announced the css olive oil refund plan
and said he decided to "quit the network" and leave for a while
Luo Wangyu, a well-known beauty blogger. The number of fans on the platform has exceeded 20 million, and the highest number of sales for a single video has exceeded 13 million. His video content covers skin care and makeup teachings. Through these contents, Luo Wangyu quickly became popular in the beauty industry.
"For all users with Luo Wangyu account,
whether it is live broadcast or window display,
users who have purchased css olive essence,
I, Luo Wangyu, will refund the full amount to you."
He said that the reason why the after-sales solution has been delayed for so long
is Because the brand is still unwilling to refund
and the amount involved is too large
This product has sold 150 million yuan for here
Now, he chooses to refund everyone personally and with cooperative organizations
In addition, Luo Wangyu said
he had long since discovered that he was no longer needed as he once was
but he had never been so accepting
so he decided to leave for a while
As soon as this video came out
Luo Wangyu quickly lost fans in a short period of time
After the incident, At the time of publication
Luo Wangyu’s account has lost more than 1.35 million followers.
Netizens commented
@baebae—: .15 billion is too much to bear on your own. I feel sorry for you, please come back soon.
@Kasukabe Defense Force Captain: The products recommended by have loopholes time and time again. If a mistake is made, a full refund and apology will be given. After several months, I found that I can’t make any money, so I deleted all the videos and started posting apology videos. , just like this, netizens still felt that the blogger was very conscientious and started to criticize the brand. I accepted it.
@yy is excited today: the customer service of the merchant did not reply. When I contacted the official customer service, it was said that the after-sales time limit had expired, so I could only contact the merchant’s customer service for processing. Who can I talk to to explain this?
@花伦·君: Has everyone retreated to ? I bought two orders and sent them to customer service, but no reply.
Luo Wangyu was attacked by other bloggers for counterfeiting
caught in a controversy over product ingredients
It is understood that in February this year, beauty bloggers tested 6 products including "css olive essence" and pointed out that the test results showed that the registered products contained olive leaf extract. The two ingredients oleuropein and hydroxytyrosol were not detected in the "css olive extract". In this regard, the blogger questioned the efficacy and legality of the product.
Luo Wangyu, who had sold related products, was also involved in the "css olive essence" incident. At that time, Luo Wangyu also responded to the matter during the live broadcast and released a clarifying video on the 25th (now deleted).
Since the test results of the review blogger had been re-inspected by CCIC (Beijing) Cosmetics Technology Co., Ltd., and the final results were consistent, Luo Wangyu said on March 2 that he not only sent a lawyer's letter to the brand "css", but also reported it to the city supervisor. css is suspected of false advertising. Luo Wangyu also promised that if he wins the lawsuit, the brand will compensate consumers for their losses; if he loses the lawsuit, he will compensate himself.
It is understood that this is not the first time Luo Wangyu has been involved in an anti-counterfeiting controversy. Previously, the products he recommended also caused controversy. He twice released explanation videos to prove the benefits. However, this statement has not been accepted by everyone.
Source: Qilu Evening News Comprehensive @Luo Wangyu, Morning News, Blue Whale News, 36 Krypton, Netizen Comments
