cover news reporter Bian Xue Yan Lei
"I spent 2,888 yuan to buy a ticket to the Wenchang rocket launch, but was taken to the roof of a residential building three or four kilometers away." On January 17, the Long March 7 Yao-8 carrier rocket carrying the Tianzhou-7 cargo spacecraft was launched at the Hainan Wenchang Space Launch Site. On the same night, the Hainan Wenchang Shenzhou Aerospace Science Education Base was accused of false advertising and purchasing the rocket launch site. Tourists who bought tickets were actually taken to surrounding rooftops, which was seriously inconsistent with the actual situation.
A tourist bought an infield ticket for RMB 2,888 to watch a rocket launch but was taken to the roof (video screenshot)
Wenchang Municipal Tourism and Culture Bureau announced that an investigation has been opened
On January 18, the Wenchang Municipal Tourism, Culture, Radio, Television and Sports Bureau of Hainan Province issued the "About Report on the Preliminary Investigation of Tourists' Report on "False Propaganda Encountered While Watching Rocket Launch" stated that a case has been filed against the companies involved for suspected illegal conduct of false publicity, operating travel agency business without a license, and conducting tour guide activities by unlicensed personnel.
The "Bulletin" mentioned that on the evening of January 17, the Wenchang Municipal Tourism, Culture, Radio, Television and Sports Bureau received complaints from tourists, saying that "they spent 2,888 yuan to buy infield tickets to watch the rocket launch, but were actually taken to the surrounding rooftops to buy tourism products. It is seriously inconsistent with the actual situation." The Wenchang Municipal Tourism, Culture, Radio, Television and Sports Bureau attached great importance to this and immediately teamed up with the Wenchang Municipal Market Supervision and Administration Bureau, the Municipal Comprehensive Administrative Law Enforcement Bureau and other departments to investigate and handle the incident on site.
On the morning of January 18, the Wenchang Municipal Market Supervision and Administration Bureau has filed a case against the company involved in the case, Shenzhou Aerospace Science Education Base (Hainan Wenchang) Co., Ltd., for suspected false propaganda. The illegal act of the group leader conducting tour guide activities without a license has been put on file, and the case is under further investigation and evidence collection.
Wenchang Municipal Tourism, Culture, Radio, Television and Sports Bureau stated that the next step will be to announce the investigation and disposal results to the public in a timely manner. The bureau is studying and formulating relevant regulations to further regulate the business activities of the rocket launch viewing market, effectively safeguard the legitimate rights and interests of tourists, and continue to improve the legalization and standardization level of the tourism market. We will resolutely crack down on illegal activities that infringe on the legitimate rights and interests of tourists, and resolutely have "zero tolerance" for behaviors that disrupt the order of the tourism market.
The Tourism, Culture, Radio, Television and Sports Bureau of Wenchang City, Hainan Province issued the "Notice on the Preliminary Investigation of Tourists' Reports of False Propaganda When Watching Rocket Launches"
The company is still selling tickets after the official investigation
html On the morning of January 19, cover news The reporter called the staff of the Shenzhou Aerospace Science Education Base and asked if they could provide rocket viewing services. The staff said yes and asked the reporter whether to choose the infield or the outfield.The reporter then asked what the two prices were. The staff said that a single VIP adult ticket for the Wenchang Long March Rocket Launch infield is 1,988 yuan per person, and a single VIP parent-child ticket for the Wenchang Long March Rocket Launch (including one large and one small) is 2,888 yuan. / person, if it is outside the price is 388 / person, the first row position is 488 yuan / person.
When the reporter asked about the approximate time of the recent launch, the staff said that the specific time will be notified separately. After placing the order, dedicated customer service will proactively contact to confirm the on-site viewing time. You can also proactively contact customer service.
The staff member also said that if you cannot enter the infield on the day of launch, you can get a full refund. "Currently, summer tickets for watching rocket launches are very popular. Many people have already booked. The price will not increase due to the holidays. You can also book for the Xichang launch."
was asked about the tourists who asked for a ticket because they did not enter the infield on the evening of the 17th. When asked about the issue of compensation, the staff member said it was not convenient to disclose it.
According to local insiders in Wenchang, Hainan, a cover news reporter revealed that the company sold internal viewing tickets for the Tianzhou-7 launch on January 17. In the end, more than 80 people entered the launch site to watch the launch without bringing them. "If the compensation amount is involved, one compensation will be paid." For three, it would be around 800,000."
