Chongqing Daily Client Reporter Yang Niobium
In the past few days, the temperature in Chongqing has dropped sharply. At the same time, affected by large-scale snowfall in the north, some trains have been running late. On December 17, a reporter from Chongqing Daily learned from the railway department that in order to effectively reduce the impact of snowfall and low-temperature weather on passenger and freight transportation, the Chongqing Railway Department responded quickly and scientifically, launched emergency plans as soon as possible, strengthened passenger transportation organization, and developed route planning. Check for hidden dangers and perform inspection and maintenance of facilities and equipment to ensure the safety of passengers and smooth transportation of goods.
▲The conductor of the Chongqing Passenger Transport Section actively helped passengers confirm their carriages and guided them to board the train safely and orderly. Photo by Yi Ke
Passenger transportation in winter is the top priority of railway transportation. In order to handle refunds and changes to tickets for passengers affected by the weather, Chongqing Railway Station has added a refund and change service window in advance, increased patrols in the waiting room, and answered passengers' questions in a timely manner. We will provide consultation, conduct passenger flow diversion and order maintenance, and continue to improve the quality of winter passenger transport services.
The Chongqing Passenger Transport Section has increased the frequency of carriage patrols to provide water delivery and refill services to passengers in need, provide key passenger services, and implement the "three yous" services of answering all questions, responding to requests, and providing assistance in case of difficulty.
▲The maintenance workers of railway test and inspection equipment in Chongqing West Depot handle THDS equipment faults to ensure the quality of equipment operation in severe cold weather. Photo by Wanbo
Nanchong North Station, Hechuan Station, and Langzhong Station within the management of Chongqing North Railway Station quickly launched the "Warmth Keeping Action" and intensified special inspections of central air-conditioning systems, distribution boxes and other equipment to ensure that the temperature in the station waiting room reaches the standard at all times , drinking hot water is continuously supplied, providing heart-warming services to passengers during their travels.
While doing a good job in passenger transportation, the Chongqing Railway Department continues to strengthen the maintenance of winter facilities and equipment and the investigation of hidden dangers of safety helmets to ensure the safety of winter transportation. In order to ensure that the equipment of the EMUs is in good condition, the Chongqing depot's on-board mechanics continue to monitor the trains that pass through the ice and snow section, and conduct inspections of the incoming cars to ensure the safe and comfortable travel of passengers.
▲Chongqing depot’s on-board mechanics inspected the running section of the high-speed train in the wind and snow. Photo by Hu Jiang
The Chongqing Public Works Section measures and records the displacement of the bridge due to temperature changes in the tube, so as to grasp the overall condition of the steel girder bridge in a timely manner and ensure the safe passage of trains. Chongqing West Depot has strengthened labor operation safety and equipment safety control in cold weather, and strengthened on-site video monitoring and review according to weather changes to ensure the quality of equipment operation. In order to ensure that rail work vehicles maintain optimal condition under low temperature conditions, the Chongqing Industrial and Electricity Section has formulated prevention and control measures for the operation of rail work vehicles to ensure the safe and on-time operation of trains. In response to the potential safety risks caused by ice and snow, the Chongqing Locomotive Depot has clarified emergency response measures for EMUs of different models, intensified station jam control, implemented "one person, one station" guarantee, and also monitored and controlled the operation of key trains. , to ensure the safety of EMU operation. In order to effectively deal with the impact of the recent cold wave on power supply equipment, the Chongqing power supply section has included equipment that is greatly affected by temperature as a key inspection object, focusing on checking whether the contact network compensation device and power cable trough are stuck or covered with ice and snow to ensure winter power supply The equipment operates safely and stably.
The railway department reminds that train operations in winter are extremely susceptible to weather effects. Passengers can check train operation information through the Railway 12306 website, App or station announcements. Passengers who have purchased tickets for the suspended trains can handle refund procedures within 30 days through the China Railway 12306 website, App and other channels.
[Source: Chongqing Daily]