is guided by the Ministry of Industry and Information Technology, the Ministry of Commerce and other relevant departments, 51Callcenter is co-sponsored by the government, China Call Center and BPO Industry Alliance (CNCBA) and National Call Center Industry Self-discipline and Supervision Committee Academic Guidance, Development and Reform Commission "Globalization" magazine, Taiwan Customer Service Center Co-organized by China Development Association and China Anti-infringement and Counterfeiting Innovation Strategic Alliance, 4PS International Standard is the only selection criteria for the 2019 (12th) Golden Tone Award "China's Best Customer Contact Center and Excellent Customer Experience" selection. Registration begins. The award ceremony will be held at Held in September 2019. The leaders of the National Committee of the Chinese People's Political Consultative Conference, the National People's Congress, the State Administration for Industry and Commerce, the State Administration of Taxation, the National Development and Reform Commission, the Ministry of Human Resources and Social Security will attend and participate in the annual meeting.
2019 Golden Tone Award (12th) China's Best Customer Contact Center and Excellent Customer Experience Selection is officially
Golden Tone Award-China's Best Customer Contact Center and Excellent Customer Experience Selection is an industry Oscar award, "4PS international standards as the selection Standards for selection. In 2019, the evaluation committee will review various participating materials and documents, and conduct measurement and evaluation in terms of customer satisfaction, employee satisfaction, public media reputation, operational quality, and management capabilities. Various types of enterprises listened to reports and on-site evaluations, and in-depth comparisons selected major awards..
2019 (Twelfth) Golden Tone Award "China's Best Customer Contact Center and Excellent Customer Experience" Annual Conference is the most authoritative in the industry, The industry event with the widest coverage and largest scale, represents the vane of industry development, and is an industry event jointly sponsored by the government. CCTV, People's Daily Online, China Enterprise News, Tencent, China Development Network, China Government Network, Guangming Network, Sina Network Hundreds of media, including Xinhuanet, Netease News, and Sohu.com, followed up and reported on the conference.
