Recently, in Suzhou, Jiangsu, "three young people took turns ordering takeout for 19 yuan and lived for a month." On November 25, staff of the food delivery platform involved told Nandu reporters that merchants and riders have the right to reject refund applications and apply for

Recently, "three young people in Suzhou, Jiangsu Province took turns ordering takeout for 19 yuan and lived for a month" which attracted attention. On November 25, staff of the food delivery platform involved told Nandu reporters that merchants and riders have the right to reject refund applications and apply for platform customer service to intervene in arbitration. On the same day, the food delivery platform involved issued a public statement stating that there was no online rumor that "more than a dozen riders and merchants were banned from the platform" in this incident.

Three people were involved.

Recently, three young people in Xiangcheng District, Suzhou City took turns ordering takeout and then refunded their money after eating, which attracted attention. The video shows that several merchants and takeaway riders are surrounding the corridor. They said that among the three young people in the unit, one of them ordered food first, and then refunded the money on the grounds that "the meal was not received" after finishing the meal. The refund of 19 yuan was then transferred to the next person who ordered food. The three of them lived for nearly a month by ordering food, refunding money, ordering food again, and refunding money again. In the end, the merchant and the takeaway rider called the police, and the police station took the person away.

The administrative penalty decision issued by the Xiangcheng Branch of the Suzhou Public Security Bureau shows that the punished person, Zhou, is male and was born in December 2007. In early and mid-November 2024, Zhou, alone or together with Xia and others, purchased takeout at a unit in Chunfeng Garden, Xiangcheng District, Suzhou Municipal Public Security Bureau. After receiving the goods, he falsely claimed that the takeout was lost and obtained a refund.

According to the administrative penalty decision, Zhou’s behavior constituted fraud, and it was decided to impose a 10-day administrative detention penalty on Zhou in accordance with the Public Security Administration Punishment Law; because Zhou was over 16 years old but under 18 years old, he violated public security management for the first time. According to the provisions of Paragraph 2 of Article 21 of the "Public Security Administration Penalties Law", administrative detention penalties will not be implemented.

On November 25, a staff member of the food delivery platform involved told Nandu reporters that "refund only" requires the production of some pictures and other supporting materials, but merchants and riders have the right to refuse refund applications and apply for platform customer service to intervene in arbitration . However, It is still possible to bear part of the meal damage.

On the same day, the official account of the food delivery platform involved issued a statement on the matter, saying that after verification, the platform did not ban the accounts of any riders or merchants during the incident. After receiving feedback and verification from the riders and merchants, the relevant orders will be refunded and other costs will be refunded. Already borne by the platform. At present, the relevant personnel involved have been administratively punished by the public security organs in accordance with the law.

Southern Metropolis Daily (nddaily), n video report

Nandu trainee reporter Xue Kaiying

Source: Southern Metropolis Daily