"The police remind that tickets for this concert need to be purchased with real names on the official platforms of Damai.com, Maoyan Entertainment and Piao Planet. Other e-commerce platforms and companies are not authorized."
Police remind
April 18 to 4, 2024 On September 21, Jay Chou's Carnival World Tour Concert - Hangzhou Station will be held at the Hangzhou Olympic Sports Center Stadium. Recently, there have been frequent cases of fraud in the name of transferring tickets to "Jay Chou Concert". For this reason, the police reminded that tickets for this concert must be purchased through real-name methods on the official platforms of Damai.com, Maoyan Entertainment and Piao Planet. Other e-commerce platforms and companies have not been authorized.
At the same time, according to the "Notice of the Ministry of Culture and Tourism and the Ministry of Public Security on Further Strengthening the Standardized Management of Large-scale Commercial Performance Events to Promote the Healthy and Orderly Development of the Performance Market" and the ticketing rules of the event organizer, purchased real-name tickets cannot be transferred. It is necessary to compare the identity information for real-name authentication and ticket inspection. Anyone who purchases the ticket in person will not be able to enter the venue.
Hangzhou Public Security Bureau
March 22, 2024
Screenshot of the "Hangzhou Public Security" WeChat official account
Extra
Pay money first and then grab tickets! Is Jay Chou's concert "eating and looking ugly"? The Consumer Protection Commission named
. Recently, tickets for Jay Chou's Hangzhou concert were opened again. According to Jayme, Jay Chou's official fan community, the super VIP ticket grabbing event for the Hangzhou concert was launched from March 18th to March 19th.
However, the conditions for grabbing tickets are to open jayme super vip before the ticket grabbing day, log in to the app-mall with this identity, and use 1wj coins + concert purchase right qualification coupon to grab tickets.
It is understood that in jayme app, there are two levels of VIP. The ordinary VIP is 48 yuan a month, while the super VIP is purchased only for an annual fee, which is 488 yuan a year.
It is reported that a one-year super member of 488 has benefits such as two concert purchase rights coupons, two free exchanges for genuine member peripheral gift packs, and app membership rights. If the ticket grab is unsuccessful, the rights will not be consumed.
There is a reminder in the member center: "Once paid rights are activated, the return and return policy will no longer be supported."
related news became a hot search topic as soon as it was announced!
In the comment area within the app
some users complained about the official move
suspected of cutting leeks
But some users thought
hoped to increase the level threshold
or qualify by answering questions
to increase the probability of old users grabbing tickets
Since then, the concert organizer Hangzhou Xingshuo The entertainment company stated that this move was an act of Jay Chou's official fan group and was not part of the official sales channel of the organizer.
According to People's Daily Online, jayme was established on December 16, 2015 with exclusive authorization from Jay Chou's agency Jaywell Music. As the only app currently developed specifically for the interaction between idol fans, jayme has created a new experience for interaction between idol fans, providing the only channel and platform for more intimate communication between the two parties, and leading the latest trend of idol fans chasing stars. .
Tickets for the ticketing app were sold out in 5 seconds
On February 2, 2024, four tickets for Jay Chou's Hangzhou concert have been pre-sold.
The ticketing platforms at that time were Damai.com, Maoyan Entertainment, and Ticket Planet. According to the organizer's regulations, each order can purchase up to 2 tickets and a single ID account is limited to 2 tickets. One spectator ID can only purchase one ticket for the same performance.
According to media reports, on the day of the ticket rush on February 2, even 5 seconds after the ticket was issued, all three ticketing apps and tickets for all stalls on April 18 were registered as out of stock.
Moreover, this Jay Chou concert requires real-name ticket purchase and admission. After users purchase tickets with real-name on the ticketing platform, the tickets purchased do not support gifting or resale. This is also different from other concerts, so if you grab a ticket and want to give it to a friend, it is not feasible.
Jiangsu Consumer Protection Committee rolls the name!
The strict conditions for grabbing tickets
are the focus of discussion among consumers
But in fact, even if you recharge 488 yuan to become a member
you are only qualified to grab tickets
It does not mean that you can get the tickets directly
If you fail to grab the tickets in the subsequent ticket grabbing Concert tickets
The recharged membership fee cannot be refunded
The Jiangsu Provincial Consumer Protection Commission believes:
my country's "Consumer Rights and Interests Protection Law" stipulates that consumers have the right to fair transactions, and also stipulates that operators shall not use format terms and notices , statements, etc., to make regulations that exclude or limit consumer rights that are unfair and unreasonable to consumers. Since concert tickets are sold publicly, as a consumer, you have equal rights to purchase concert tickets. Restricting the right to purchase concert tickets by setting conditions such as prepaid membership fees violates the legitimate rights and interests of consumers and is suspected of bundled sales.
's "no return or exchange once sold" rule is also suspected of using format clauses to infringe on the legitimate rights and interests of consumers from a legal perspective. Previously, the "Notice on Further Strengthening the Standardized Management of Large-scale Commercial Performance Activities to Promote the Healthy and Orderly Development of the Performance Market" jointly issued by the cultural tourism and public security departments clearly stated that "Performance organizers should establish a refund mechanism for large-scale performance events and set reasonable The tiered refund fee standards protect ticket buyers’ legitimate rights to refund.”
The Jiangsu Provincial Consumer Protection Commission calls on:
organizers should take a long-term view, put respect for the interests of consumers first, and use diversified ticket sales methods to increase adhesion with fans. It is understandable, but more fair and reasonable ways to grab tickets should still be considered. .
breaks unreasonable purchase restrictions and clarifies the tiered refund mechanism, so that more and more people are willing to join in and enjoy the performance, and do not let the "fan economy" turn into an "idol grave".
Source: Hangzhou Public Security, China Youth Daily
