"Hello, Mr. Zhu, are you satisfied with the work order processing?" Recently, when the Jiangqiao Town Urban Transportation Center paid a return visit to the caller, it keenly captured a hidden danger message from the caller's casual words - "Road construction." The signboard is placed in a low position, which poses a safety hazard." Therefore, we immediately took a step forward and became a respondent of "handle before filing a lawsuit", so that the hotline source reduction work can be implemented effectively.
On the morning of January 31, the reporter saw near No. 1933 Xinghua Highway in Jiangqiao Town that construction workers were checking the construction signs on both sides of the road along the way. If they found that the signs were set too low and had hidden dangers, they raised them to the appropriate height on the spot. "The sign is made of iron sheet, and pedestrians can easily touch their foreheads and get injured if they are not careful." According to Zhu Mingzhong, a citizen, the low signboard does not seem to be friendly to tall people.
Regarding these low signs, Qi Jianxiang, a transportation facility construction worker at the Jiangqiao Town Urban Development Office, explained: “When the signs were first installed, many poles had obstacles such as billboards, so the signs could only be set relatively low. . After understanding the concerns of citizens, we have removed all relevant obstacles and raised the overall signage by more than 50 centimeters."
"After our staff became aware of the relevant hidden dangers, they immediately dispatched city transportation team members to the scene to verify, and at the same time, they Inform the urban construction department of the situation and arrange personnel to adjust the low sign." Wang Qinyi, deputy director of the Jiangqiao Town Urban Transportation Center, said that after considering that there have been many road constructions in the Fengbang area recently, similar situations may still exist nearby. In order to avoid such problems, the center treats them from the source, arranges street patrol team members to conduct patrols throughout the jurisdiction, conducts statistics and summarization of signboards with a height of less than 2 meters, and has the Jiangqiao Town Urban Development Office proactively step forward and make unified adjustments.
According to statistics, this operation made full use of the "grid + hotline" working mechanism to respond quickly and make timely rectifications. A total of more than 20 hidden danger signs were investigated and adjusted. "As hotline staff, we always give top priority to resolving people's demands. By exploring the 'handle before filing' service model, we move from passive disposal to pre-judgment to solve problems before citizens call the hotline." Wang Qinyi explain.
Source: Shanghai Jiading
