Recently, some netizens broke the news on the Internet that when they purchased tickets for the "JJ Lin JJ20 World Tour - Chengdu Station" concert, they found after payment that the ticket information was "2024 Lin Zixiang 50 Kin Concert". Since the performance was the first The

Recently, some netizens broke the news on the Internet that when they purchased tickets for the "JJ Lin JJ20 World Tour - Chengdu Station" concert, they discovered after payment that the ticket information was "2024 Lin Zixiang 50 Kin Concert". Due to the performance, The performance started the next day, but the platform refused to refund the tickets. Ticket buyers questioned the platform’s deliberate “bounce” of tickets.

html On January 17th, there was new progress in this matter. Damai platform staff have successively contacted some ticket buyers and agreed to provide full refunds for those who have not verified the cancellation and are not attending the show. The tickets will be refunded within 1-7 working days. The money will be refunded to the ticket purchase account.

On the same day, a reporter from Red Star News contacted a netizen who broke the news. He said, "Several netizens who did not use the tickets successfully defended their rights, and they said it would take 1-7 working days to return the tickets. Some used them and did not go there. Refund."

Lin Zixiang's concert scene

A Red Star News reporter called Damai customer service, and the relevant staff responded that it had been verified that there would be no "bounced tickets" on the Damai platform. If the show selected by the consumer is no longer in stock, the page will only display "No tickets for this show" and will remain on the performance page without automatically switching to other items. This order will only be created if the consumer manually selects another concert.

In addition, the staff member also said that when making a refund, you need to provide the identity information (phone number) or order number when placing the order in order to inquire about the refund process. The refund will take 1-3 working days to arrive in your account. It will be refunded according to the original payment channel and will arrive in your account within 7 working days at the latest.

JJ Lin concert poster

According to "Shangguan News", last year, several netizens posted information on social platforms, saying that they purchased tickets for Jay Chou's concert, but were "switched" to other singers. The relevant ticketing platform responded at the time that this was caused by misoperation when users repeatedly clicked on the purchase page frequently. Some viewers suggested that the page design of the ticket purchase app should be more considerate of users.

Red Star News reporter Zhang Shihao Intern Wu Sixuan Editor Li Jie