came to October in a blink of an eye
Yantai Most of the hot companies have already started to pay
In more than a month,
will have heating days
This year new
"Yantai City Heating Management Measures"
November 1
The implementation of the new method will bring many benefits to users, but also bring great challenges to heating enterprises. If the proportion of heat used in the heating zone reaches 50% and above, and central heating is required, the heating enterprise shall supply heat and meet the heating standards. If the heat consumption ratio of the residential area, unit or high-rise heating district does not reach 50%, the heating can be supplied only after the heating enterprise, the development and construction unit and the user reach an agreement through negotiation.
If the heating ratio of existing residential units or high-rise heating districts reaches 50% or more, if central heating is required, the heating enterprise shall supply heat and meet the heating standards. If the heating ratio of the unit or high-rise heating zone is less than 50%, the heating can be supplied only after the heating enterprise and the user reach an agreement through negotiation.
Temperature standard
When the outdoor temperature is not lower than the minimum design temperature of the heating system (-5.8℃), the building envelope conforms to the heating design specifications at that time, and the indoor heating system is in normal operation, the heating enterprise shall ensure the heating and heating period. The temperature of the user's bedroom and living room shall not be lower than 18°C. If it is otherwise stipulated in the heat supply contract for , the agreement shall prevail.
users think that the indoor temperature does not meet the target, they can put forward temperature testing requirements to the heating enterprise, heating enterprises should test in accordance with the relevant national and provincial regulations and standards within 219z24 hours after receiving the temperature measurement requirements. If there is any objection to the indoor temperature test results, the objecting party can entrust a statutory testing agency to conduct the test, and the test fee shall be borne by the responsible party.
从强制50%供热比率到18度最低温度要求
再到严格的测温时间和退费细则
新办法在照顾到市民取暖需要的前提下
给企业提出了新要求
Less occupancy rate and heating ratio
means more
heat diversion investment
Zhifu District Taiyi Xincheng Community Communication, and even pay an additional heating compensation fee. The introduction of the new method of has completely solved this problem.
The reporter found in the interview that many users pay for heating during the heating season, but they are often caught off guard when the pipeline is blocked and the temperature does not meet the standard. Either waiting for the company to visit the door to check or repeatedly complaining, intensifying the contradiction between the company and the user, the problem didn't get eithersubstantial solution. The new method of implements details related to user rights and interests such as temperature measurement and fee refunds on paper.
Refunds
If the indoor temperature does not meet the standard due to the heating enterprise, the heating enterprise shall take measures to ensure that the heating temperature reaches the specified standard. The number of days when the temperature does not meet the standard starts from the date when the user applies for temperature measurement to the day when the heating enterprise returns (re)tests the heating temperature and reaches the standard. Every 24 hours is a billable number of days.
Heating companies shall refund fees according to the following standards:
①If the user's indoor temperature is higher than or equal to 16℃ and lower than 18℃, 20% of the charge amount for the unqualified days will be refunded;
②The user's indoor temperature is higher than or equal to 14℃, If the temperature is lower than 16℃, 50% of the charge for the unqualified days will be refunded;
③If the indoor temperature of the user is lower than 14℃, 100% of the charge for the unqualified days will be refunded. If it is otherwise stipulated in the
heat supply contract, the agreement shall prevail.
