Recently, the reporter learned from the Tianhe District Culture, Radio, Television, Tourism and Sports Bureau that in response to the recent Tianhe District 12345 hotline work order complaints involving "Ten Qintian Concert" ticket refund disputes in order to further standardize the commercial performance market operations According to the order, the Tianhe District Culture, Radio, Television, Tourism and Sports Bureau conducted an interview with Mora (Guangzhou) Entertainment Culture Media Co., Ltd.
The bureau focused on verifying the ticketing status of the company's "Ten Qintian Concerts" participating performances, the approval of the organizers of each performance venue, etc., to understand the relevant commercial performance management activities, and to investigate related performances that have received a lot of complaints to the 12345 hotline recently. The question asked the company to provide assistance and other requirements.
After verification, Mora (Guangzhou) Entertainment Culture Media Co., Ltd. is not the organizer of the "Ten Qintian Concert" performance. The declared organizer of the performance is Henan Five Elements Times Culture Communication Co., Ltd. where the performance was held. , Sichuan Yihe Culture Communication Co., Ltd. and other companies, and have obtained approval from the local administrative department. At the same time, the Tianhe District Culture, Radio, Television, Tourism and Sports Bureau urged Mora (Guangzhou) Entertainment Culture Media Co., Ltd. to assist Henan Wuxing Times Culture Communication Co., Ltd., Sichuan Yihe Culture Communication Co., Ltd. and other organizers to handle relevant tasks and provide hotline customer service telephone and actively resolve the complainant’s relevant demands.
In the next step, the bureau will adhere to the interview mechanism for large-scale commercial performances, intervene in performance activities in advance, understand the performance organization, ticketing, etc., conduct interviews and rectify the issues that are concentrated in the 12345 hotline, and put forward relevant requirements in accordance with laws and regulations. .
Recently, the reporter learned from the Tianhe District Culture, Radio, Television, Tourism and Sports Bureau that in response to the recent Tianhe District 12345 hotline work order complaints involving "Ten Qintian Concert" ticket refund disputes in order to further standardize the commercial performance market operations According to the order, the Tianhe District Culture, Radio, Television, Tourism and Sports Bureau conducted an interview with Mora (Guangzhou) Entertainment Culture Media Co., Ltd.
The bureau focused on verifying the ticketing status of the company's "Ten Qintian Concerts" participating performances, the approval of the organizers of each performance venue, etc., to understand the relevant commercial performance management activities, and to investigate related performances that have received a lot of complaints to the 12345 hotline recently. The question asked the company to provide assistance and other requirements.
After verification, Mora (Guangzhou) Entertainment Culture Media Co., Ltd. is not the organizer of the "Ten Qintian Concert" performance. The declared organizer of the performance is Henan Five Elements Times Culture Communication Co., Ltd. where the performance was held. , Sichuan Yihe Culture Communication Co., Ltd. and other companies, and have obtained approval from the local administrative department. At the same time, the Tianhe District Culture, Radio, Television, Tourism and Sports Bureau urged Mora (Guangzhou) Entertainment Culture Media Co., Ltd. to assist Henan Wuxing Times Culture Communication Co., Ltd., Sichuan Yihe Culture Communication Co., Ltd. and other organizers to handle relevant tasks and provide hotline customer service telephone and actively resolve the complainant’s relevant demands.
In the next step, the bureau will adhere to the interview mechanism for large-scale commercial performances, intervene in performance activities in advance, understand the performance organization, ticketing, etc., conduct interviews and rectify the issues that are concentrated in the 12345 hotline, and put forward relevant requirements in accordance with laws and regulations. .
Text/Guangzhou Daily New Flower City reporter: He Zhuanying
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