On the evening of May 3, Mixue Bingcheng apologized through its official Weibo in response to the incident of tea drinks in takeout being turned into boiled water.
Recently, 21-year-old game power leveling player "Fat Cat" jumped into a river and committed suicide , which has attracted huge attention. According to the news from "Fat Cat"'s sister, "Fat Cat" is very frugal, and the takeout he orders in the rental house is only about ten dozen. Yuan, Therefore, netizens from all over the world spontaneously ordered takeout to pay homage to "Fat Cat". However, some netizens discovered that some takeaways had empty packages, and the brands involved included Mixue Bingcheng, Tea Baidao, Wallace, Niuyueburg, Zhu Xiaoxiao Luosi Noodles, etc. .
Today, multiple topics related to this incident continue to dominate the hot search list.
In this incident, Mixue Bingcheng’s takeaway cups were found to be filled with boiled water. In this regard, Mixue Bingcheng said that its marketing manager verified the orders involved one by one. After on-site inquiries and monitoring, it was discovered that some stores did not serve meals according to standards.
Mixue Bingcheng apologized for the incident. It said that Mixue Bingcheng had asked the store in question to close the store for rectification, contacted the orderer to apologize, and provided compensation 10 times the order amount. Mixue Ice City will resolutely prevent such incidents from happening again.
Chabaido 's drinks were found to be filled with boiled water. In response, Chabaido said that about 40 orders from Chabaido were served with pure water without authorization. Chabaido has asked the store to fire the employee involved and follow the company's store management The system will deduct the store deposit and close the store and terminate the contract in accordance with the law and regulations. For the orders involved, Chabaidao has asked the stores involved to refund all the items and apologize one by one, and in accordance with relevant laws and regulations, will provide cash compensation 10 times the amount of each order.
In addition, Chabaidao stated that Chabaidao has decided to donate an additional 1 million yuan to the "Chabaidao Love Fund" of the Sichuan Youth Development Foundation in the name of "Fat Cat" for youth care public welfare projects.
Wallace’s takeaways were found to be empty. In this regard, Wallace said that Wallace's Chongqing Nanping Wanda store and Linjiang store mistakenly chose to process more than 50 orders as empty packages. Wallace decided to close down the store involved in for rectification. The employees involved were fired and the store manager was demoted. ; during this period, all orders of with the delivery address of "Yangtze River Bridge" were fully refunded and the order amount was 10 times to compensate for . No matter what kind of assistance is needed for "Fat Cat"'s relatives and friends in the future, Wallace will do his best.
chain burger brand Niuyueburg apologized, saying that more than 20 orders at Niuyuebo Chongqing Jiefangbei store had missing items or insufficient goods, and subsequent incidents of empty packages occurred. It has canceled all cooperation with Niu's Johannesburg Chongqing Jiefangbei store and closed the store and terminated the contract with it in accordance with the law and regulations. All relevant orders will be refunded, and we promise to further strengthen the dining control of other stores to avoid the recurrence of such incidents.
Chain snail noodle brand Zhu Xiaoxiao snail noodle stated that in this incident, there was an act of issuing some empty packets, and the Zhu Xiaoxiao snail noodle Panda Plaza store (Jiefangbei store) involved was dealt with as follows: That is, immediately apologizes to consumers and the public; all empty orders will be returned unconditionally at 10 times the price; and the store involved will be punished by suspending operations and permanently closing the store.
Source: Daily Economic News, China News Service, Southern Metropolis Daily
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