Kuai Technology reported on April 30 that Cui Yongyuan recently posted a number of short videos on social platforms, claiming that a product recommended by Luo Yonghao, Jin Xing and others was a scam product.
Cui Yongyuan posted on the official Weibo of Zhenxuan Store, "I encountered a scam when shopping online. I bought Duoyan Slim Soso Blueberry Live Enzyme Jelly recommended by Luo Yonghao in the Venus and Make Friends live broadcast room." The advertisement content of
stated that he could eat whatever he wanted after eating without worrying about obesity. However, after he purchased it, he received constant text messages and harassing phone calls, telling him that he needed to take it under the guidance of the brand for it to be effective.
What puzzled him even more was that after the customer service told him that what he was eating was wrong, he would be asked to further upgrade the product and induce him to spend more money.
Cui Yongyuan said that he personally does not hate Luo Yonghao and Jin Xing, but only hopes that the other party can give an explanation.
In response, the Make a Friend live broadcast room issued an official statement.
The following is the full content of the statement:
Recently, we have paid attention to the video released by teacher Cui Yongyuan, saying that the "Duoyan Shou Soso Blueberry Live Enzyme Jelly" he purchased is a scam product, and there are frequent text messages and harassing phone calls to promote the product. .
We immediately investigated and verified this, and now describe the relevant situation as follows:
1. On March 31, 2024, teacher Luo Yonghao brought the product "Duoyan Slim Soso Blueberry Live Enzyme Jelly" in the Make a Friend Taobao live broadcast room.
Duo Yanshou brand’s sales will exceed 150 million yuan in 2023, and the sales of blueberry enzyme suction jelly on the Tmall platform will exceed 1 million orders. Before
was broadcast, we conducted a strict review of the merchant's authorization qualifications, procurement links, product ingredient testing reports and other information, and no problems were found.
Some online reviews currently claim that the product contains laxative ingredients such as sennoside a, sennoside b and dipropfentine. The merchants provided two certifications from SGS-CSTC Standards Technical Services Co., Ltd. (sgs) and Shanghai Microspectroscopy Testing and Certification Co., Ltd. The test report of the testing agency shows that the above problems do not exist;
2 and teacher Luo Yonghao explained the product once in the live broadcast room without any endorsement cooperation. Some ingredients of this product have the effect of slowing down the conversion of carbohydrates into sugar, so some Internet anchors often mention that the product has weight loss effects when selling it.
However, in the Make a Friend live broadcast room, Teacher Luo and his partner only explained the ingredients of the product, and did not mention that the product has weight loss effects (there are video archives as evidence), and the Make a Friend live broadcast room never showed it This product has weight loss properties.
When all dietary supplements and health foods are sold in the Make a Friend live broadcast room, they will specifically emphasize that these foods and health products cannot replace medicines;
3. Regarding the brand owner’s after-sales calls and text messages to Mr. Cui Yongyuan, Mr. Cui Yongyuan was disturbed. , as a partner, we regret this.
We have communicated amicably with the brand on this matter, reminding them to pay attention to the working methods of after-sales personnel and restrain the improper behavior of after-sales personnel.
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