Finance is an important weapon of the country and the blood of the national economy. During the two sessions this year, the "five major articles" were included in the government work report for the first time, pointing out the direction for promoting high-quality financial develo

Finance is an important weapon of the country and the blood of the national economy. During the two sessions this year, the "five major articles" were included in the government work report for the first time, pointing out the direction for promoting high-quality financial development. As one of the important issues for the high-quality development of finance, the protection of the rights and interests of financial consumers is closely related to the interests of the people. Strengthening the protection of the legitimate rights and interests of financial consumers is a concrete manifestation of the "people-centered" development philosophy of financial institutions.

On March 12, under the guidance of the Guangdong Supervision Bureau of the State Administration of Financial Supervision and Administration, and hosted by Southern Metropolis Daily, n Video, and Bay Financial Society, the second "Most Beautiful Financial Consumer Insurance Person" style display event will be held in Guangzhou.

The theme of this event is "Concentrate efforts for development, the tiger leaps and the dragon starts a new chapter". Guests from financial regulatory authorities, industry associations, financial institutions and other parties will gather together to witness the "most beautiful consumer insurance people" and talk together. Guangdong's financial services serve the real economy and support new trends and new ideas for high-quality development.

In addition, multiple awards including the Gold, Silver and Bronze Awards, the Most Popularity Award and the Outstanding Organization Award for the “Financial Consumer Insurance Person”’s Most Beautiful Style Award will also be awarded at the event.

's works have been voted and liked nearly one million times

"The most beautiful financial consumer protector" is about to be announced

is the "biggest person in the country" who protects the rights and interests of financial consumers. As the public's participation in financial activities continues to deepen and financial transactions and financial products become increasingly diversified, how to better protect the rights and interests of financial consumers has become a new topic for the high-quality development of financial institutions.

In August 2023, the second "Most Beautiful Financial Consumer Protection Personnel" style display event was officially launched, aiming to discover and publicize heart-warming cases and touching deeds in consumer protection positions in financial institutions, and show the new look of consumer protection staff and consumer protection work The new atmosphere creates a strong atmosphere of learning and striving to be the best, and promotes the further improvement of the level of consumer protection work in financial institutions. Since the launch of the event,

has received extensive registration from financial institutions such as banks and insurance companies in Guangdong (excluding Shenzhen). As of the closing of the voting channel, a total of 106 financial institutions had actively participated, submitted 184 works, and received more than 980,000 votes and likes, achieving positive social response. The widespread attention of

is inseparable from the vivid interpretation of the touching stories of the entries. After combing through 184 entries, reporters from Nandu Bay Financial News found that the concepts of the works cover all aspects of financial consumer protection, and the storytelling and innovation have been strengthened: they have the ability to defeat the illegal industry of "agency surrender" and protect the legality of consumers. There are also customer service specialists who care about "agriculture, rural areas and farmers" and open green claims channels for customers; bank branch staff who love the elderly and protect the financial needs of the elderly; and business specialists who channel financial water to the financing needs of the real economy. . In the new era and new stage of development, the concept of financial consumer protection continues to be enriched and extended.

After six months of registration collection, work display, online voting and expert review, the event finally selected 6 gold medals, 8 silver medals and 10 bronze medals for the most beautiful "Financial Consumer Insurance Person" awards. At the same time, based on the quality of each organization's works, uploaded data and likes, the event will also award awards such as the Best Popularity Award and the Outstanding Organization Award. The winners will be announced at the event tomorrow.

Focus on five key areas

Institutional representatives gathered to talk about innovation and development experience

As a province with a large economy, population, foreign trade and finance, Guangdong is located at the "two frontiers" and has a complex economic and financial situation, which means improving finance Service efficiency and high-quality economic and social development are crucial.

On the first working day of the Year of the Dragon, Guangdong held a provincial high-quality development conference. At the financial sub-forum held on the same day, finance empowered new productivity, high-quality development, real economy-based and manufacturing industry became high-frequency words. Representatives of many financial institutions also stated in their speeches that they would focus on "five major articles" on finance to highlight the "ballast" and "booster" role of finance.

It is worth mentioning that in order to show the achievements and paths of the financial industry in supporting the high-quality development of Guangdong in southern Guangdong, this event also specially set up a theme sharing session for financial institutions. Representatives of 14 banks and insurance institutions will talk about business around five major themes. Innovate experience and thinking, and jointly gain insights into new trends and directions in Guangdong’s financial development.

reporters learned that this theme sharing covers financial support for millions of projects and rural revitalization, pension finance and improvement of aging services, protection of financial consumer rights, technology empowering financial consumer protection work, and inclusive finance empowering private small businesses. Hot topics such as micro-high-quality development, focus on the "five major articles" of finance, and enhance new momentum for high-quality development in Guangdong.

Written by: Nandu Bay Financial News reporter Wang Wenyan