Hello, hello, is this Mr. S? I am the Daning Urban Management Bureau. In response to your report that a road was occupied and a stall was set up at the entrance of a certain community, we went to the scene at 17:30 on January 9th and at 10:44 and 15:41 the next day. , did not find the situation you reported. However, at 18:30 on January 9, when our team members were inspecting Gonghe New Road and Jinjiangchang Road, they found a mobile stall with roasted sweet potatoes. They stepped forward to educate and persuade them to leave.
Oh, maybe he has changed places.
It is inconvenient for you to add me on WeChat. If you later find that there are similar stalls that affect the passage of residents, you can contact our law enforcement team directly, which may solve the problem faster.
Really, that’s great.
After hanging up the phone, the law enforcement team member and the complainant added WeChat messages to each other.
"You work conscientiously and responsibly, and we reduce obstacles in life. Thumbs up." The complainant expressed his heartfelt appreciation and affirmation for the seriousness and responsibility of the law enforcement team members.
It was an ordinary way to deal with complaints about setting up stalls on the road, but it received sincere praise from the people. The team members visited the site several times, conducted inspections nearby, and proactively added the complainant's WeChat account for follow-up. This demonstrated not only the professional law enforcement level of the Daning urban management team members, but also 's willingness to resolve people's worries and urgently need them. The public servant sentiment that I hope for in .
No matter how small it is to serve the people, every branch and leaf is always about love. The Daning Urban Management Squadron has always insisted on keeping in close contact with the masses, solving problems as soon as possible, and taking the initiative to take the initiative to improve people's livelihood, promote harmony, and serve the masses, and comprehensively improve the efficiency of urban management and the level of service to the people.
Work Order Acceptance Process
On January 9, 2024, we received a complaint about setting up a stall occupying a road at a certain entrance in a certain community.
At 17:15 on January 9, 2024, the order-taking team member first contacted the complainant by phone. The complainant stated that at around 17:00 on January 8, 2024, he found a stall selling sweet potatoes on the sidewalk at the entrance of a community, which affected traffic.
At 17:30 on January 9, 2024, the law enforcement team came to the location complained by the complainant and found no occupation of the road to set up stalls.
At 18:30 on January 9, 2024, the law enforcement team inspected the mobile stall with roasted sweet potatoes on Gonghe New Road and Jinjiangchang Road. They stepped forward to educate and persuade them to leave.
At 10:44 and 15:41 on January 10, 2024, the law enforcement team inspected this road section again, but no stalls were found.
At 9:00 on January 11, 2024, we responded to the complainant by phone, informing him of the inspection situation in the past two days, and adding the complainant’s WeChat account. If we find that there are similar stalls that affect the passage of residents, we can directly contact the law enforcement team to improve the situation. Citizens expressed satisfaction with the efficiency in solving problems.
Source: Shanghai Jing’an
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