Recently, Ms. Liu (surname changed) from Yangjiang, Guangdong posted a video message on an online platform saying that she drank many cockroaches from the Shao Xiancao milk tea sold in Yihetang (RT-Mart store on Third Ring Road) in Yangjiang City, Guangdong. The video shows that

Category：movie

2023-12-16

Recently, Ms. Liu (surname changed) from Yangjiang, Guangdong posted a video message on an online platform saying that she drank many cockroaches from the Shao Xiancao milk tea sold in Yihe Tang (Third Ring Road RT-Mart store) in Yangjiang City, Guangdong. The video can be seen There was a cockroach crawling back and forth in the half-cup of milk tea that had been opened.

The reporter noticed from the video posted by Ms. Liu that a cockroach was crawling quickly in a cup of "Yihetang" milk tea. The milk tea in the cup had been basically finished, and only half a cup of small ingredients remained. The video shooter He turned the milk tea cup and made a sound of retching.

"All the ingredients in the store are kept fresh in the refrigerator. To make milk tea, you need to add it spoon by spoon, and shake it evenly after making it. How could you not notice if there are cockroaches in the process? ?” On December 14, Ms. Li (surname), an employee of the Yihetang milk tea shop where the incident occurred, told reporters that she found no cockroaches during the production of milk tea and believed that customer Ms. Liu was suspected of blackmail.

Subsequently, Mr. Xu, the person in charge of the milk tea shop, briefed reporters on the progress of the incident. Mr. Xu said that he joined the milk tea shop 6 years ago, and he is always in the shop. Since its opening, there has never been any foreign matter in the milk tea. Just on December 11, staff from the "Yihetang" milk tea headquarters came to the store to assist in environmental disinfection work.

"She applied for a safe meal, and the platform has already given her 30 yuan. When I communicated with her (Ms. Liu) at noon today, she said there was more than one cockroach and asked for another 1,000 yuan in compensation." Mr. Xu said that it is not possible yet. It was determined that the cockroach came from the milk tea shop. He could not accept the amount of compensation proposed by Ms. Liu. Currently, the two parties are negotiating to resolve the problem.

The incident of cockroaches emerging from milk tea has also happened before.

A Tianjin consumer on a short video platform posted a video saying that cockroaches were eaten in the milk cap of the Cha Baidao drink he purchased. According to the video, the store involved is Chabaidao Tianjin Longxiyuan store, and the drink is Chabaidao's milk-topped drink "Soy Milk Rice Mochi". The consumer chose to package the drink and milk cap separately. Later, the consumer took a bite of the packaged milk cap and found something similar to "meat floss". After careful identification, he found that it was a cockroach.

Lawyer's statement:

Lawyer She Lei from Fujian Yuanyi Law Firm said that if you drink bugs and other foreign objects in the milk tea, it is a case of punitive damages applicable under Article 148 of the "Food Safety Law", and customers can ask the store to refund the meal fee. (Shopping fee), and requires the merchant to pay 10 times the price as compensation. If the compensation is less than 1,000 yuan, it will be 1,000 yuan.

Lawyer She Lei reminded that when encountering this kind of situation, you must first keep relevant evidence, such as consumption vouchers, take photos or videos of the food in question, etc., and then communicate and negotiate with the store; if the negotiation fails, you can ask the market Complain to the regulatory authorities or 12315; if it cannot be resolved, you can file a lawsuit in court and ask for compensation.

Everyone

Do you have the habit of checking first after receiving takeaway meals? Remember to pay more attention to

in the future!

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