cares about the masses in all things, and the wind and drizzle are silent
-Yueyang strives to promote the new era of letter and visit work documentary
The masses sent pennants and thank-you letters to the visitors. Photo courtesy of Yueyang Municipal Bureau of Letters and Calls
Zhang Xuan Yaping Qiu Liang Zhengya In recent years, Yueyang City’s letter and visit work has always adhered to the people-centered approach, focusing on political leadership, source governance, two-way regulation, and tackling difficult cases. The central and provincial party inspection teams have steadily promoted the transfer of letters and visits, and in-depth development of the "three nos" unit of letters and visits , Focusing on the “Three in Place and One Handling” of key petition issues, the “Year of the Rule of Law” and the “Four Major Tackling Challenges” activities for petitioning, the level of informatization, standardization and rule of law in petitioning work has been continuously improved.
grinds a sword in ten years. As of 2017, Yueyang has been awarded the title of Advanced Unit for Complaint Letters and Visits in the province for 10 consecutive years. The total number of people going to Beijing to petition the provinces and cities has continued to decline for 4 consecutive years.
is the first to set an example to solve the accumulation case. Director Liu Hesheng insisted on the work of petitioning as an important task to understand the people's conditions, concentrate their wisdom, safeguard the interests of the people, and unite the people's hearts. He took the lead in leading the masses to highlight the problems of petitions and did everything possible to solve their problems.
More than 10 years ago, a large area of fish in the reservoir contracted by Chen died and suffered heavy losses. He believes that the remnants of fireworks and firecrackers set off by a nearby funeral company were soaked in rain and flowed into the reservoir, which was the root cause of the dead fish. The two sides repeatedly negotiated to no avail, and Chen started a difficult lawsuit and petition.
Liu Hesheng attaches great importance to this long-standing case, specially interviewed Chen and organized the heads of the city, district and other departments to jointly discuss solutions and measures. The meeting also decided to start a rescue mechanism to effectively solve his difficulties in life. In the end, a grateful Chen signed the Xiwei Lisu Agreement...
There is no small matter in the people's livelihood, and the branches and leaves are always concerned. On May 15, 2018, Li Aiwu, deputy secretary of the Municipal Party Committee and Mayor, met with a petitioner Liu from Dongtang Village, Taolinsi Town, Miluo City. In order to complete the task of paying taxes and fees in the village, he helped to borrow 89,000 yuan in his own name, but the village has not paid it back due to economic difficulties, so Liu went to petition to defend his rights.
After verifying that the loan problem reported by Liu is true, Li Aiwu immediately asked the Taolinsi town government to connect with the village branch and two committees of the village to fully promote the resolution of the village debt problem. The village will repay the arrears year by year according to the repayment plan.
In 2018, the 287 petitions handed over to Yueyang by the Eighth Inspection Team of the Central Committee were all completed; 936 petitions handed over by the Seventh Inspection Team of the Provincial Party Committee, of which 555 have been completed. The city’s 17 city-level leaders each led 2 cases of prominent complaints and visits from the masses, and promoted the proper resolution of the "old and difficult" complaints.
The rule of law has clear responsibilities.
The rule of law has clarified the responsibilities of letters and visits
. The letter and visit work of Yueyang in the new era has gradually entered the track of the rule of law.
In 2018, Tian Mou and other retired personnel of the second-class meritorious service petitioned for a higher level of salary according to relevant policies. After Tang Daoming, Member of the Standing Committee of the Yueyang Municipal Party Committee and Executive Deputy Mayor, led the case, he organized relevant personnel to find out, carefully review, and through data adjustment and identification methods, and finally clarified that Tian and other petitioners were in compliance with the policy requirements. The policy is in place, and the non-conformities are explained carefully and patiently. Tian et al. received the answer and were convinced.
This is the epitome of Yueyang's in-depth promotion of the reform of the petition work system and insistence on putting the "rule of law" in front of the petition work. In recent years, the city has strictly implemented the "two-way standard" requirements for the standardized handling of letters and visits and the laws and regulations of the behavior of letters and visits, comprehensively promoted the "Rule of Law Construction Year" activities in the work of letters and visits, carried out in-depth publicity on the "rule of law and letters and visits", and promoted the formation of law-based handling of affairs and investigations The letter and visit consensus of law, problem-solving usage, and resolving contradictions depends on law.
In March 2018, Wang Xiaozhong, member of the Standing Committee of the Municipal Party Committee and Secretary of the Municipal Committee of Political and Legal Affairs, took the lead in organizing the Municipal Committee of Political and Legal Affairs and the Municipal Bureau of Letters and Calls to carry out a centralized action on key letter and visit issues, further consolidating legal thinking and strengthening the rule of law. As of the end of December 2018, 170 of the 177 general letter and visit issues assigned by the municipal investigation were resolved, of which 51 were voluntarily signedAgreements on information, visits, and litigation; 183 law-related and litigation-related petitions were resolved, and 55 of them voluntarily signed the agreement.
"According to the case, more than 40 petitioners came to the stage to explain the classification and handling of specific cases, which has a lot of inspiration for our work." In the "Statutory Ways of Classified Processing of Petitions and Cases Competition" held in 2018, a petitioner The staff said. Currently, Yueyang City has 25 municipal units and 249 county (city) district units that have formulated a list of legally classified handling of petitions, and 12 municipal units and 12 counties (cities) districts have organized relevant business training.
"Three Nothings" create full coverage
focus on the source to catch letters and visits
In Pingjiang County, the masses know a routine that lasts for 4 years-the county chief receives visits every Monday. On the same day, Huang Weixiong, deputy secretary of the county party committee and county mayor, will receive visits from the masses in the joint reception hall.
Once, Huang Weixiong received a girl named Zhu Fangfang. She suffered a brain injury when she was 13 and couldn't take care of herself. Huang Weixiong immediately took out 1,000 yuan to condolences her, and instructed the territorial towns and villages to implement care and assistance in accordance with the policy.
In all counties (cities) and districts in Yueyang, it has become normal for county-level leaders to take turns taking turns at reception places for letters and visits and opening doors to receive visits. This is closely related to the city's comprehensive implementation of the establishment of "three noes" units and the consolidation of the main responsibilities of source governance.
"The development of the "Three Nos" unit creation activities for petitions is not a formality or gimmick, not an expedient or emergency strategy, but a strong foundation for the creation of activities, a source of focus, and a long-term goal, through tangible measures to achieve petitions Work'three nos' goals." At the city's petition work deployment meeting, the deputy secretary-general of the municipal government and the director of the municipal petition bureau made a loud speech to the KLA.
The "three nos" creation road of "no abnormal petitions, no overdue acceptance of petitions, and no return of petitions", has shifted from focusing on results to both results and processes, and from appraisal and petitioning to petitioning and working together. Achieved full coverage of establishment units, evaluation standards, and work tasks.
takes the creation of the "three noes" in petitions as a starting point, Yueyang has deeply studied the "Fengqiao Experience" of the new era, further consolidated the investigation mechanism of basic conflicts and disputes such as petitioners, "grid + petitions", and created the "One Village, One New mechanisms such as “lawyers” and industry mediation committees, “two representatives and one committee”, “five veterans”, psychological consultants and other social forces actively participate in the mediation of contradictions. The governance of the source shows a new atmosphere and the autonomy of the masses shows new vitality.
Up to now, 15 of the 41 municipal units in Yueyang City have reached the municipal-level "three-nos" target, and 64 of the 139 towns (streets) have reached the municipal-level "three-nos" target. The provincial petition work symposium held on July 19, 2018 promoted the work experience of Yueyang City's petitioning "three noes" units.
stick to the front line to solve the people's worries
stick to the original aspirations to do petitions
"Sharing worries for the party and solving problems for the people" is the noble mission of petition work. Letters and visits cadres at all levels in Yueyang earnestly practiced the "first-line work method", loyal and responsible, and wrote touching stories...
June 6, 2018, residents of Hujia Community, Dongmaoling Sub-district Office, Yueyanglou District He et al. sent a banner of "compassionate people to do practical things, solve problems and win people's hearts" to the Municipal Letters and Calls Bureau to receive Wu Zhejun, deputy section chief of the Second Section, along with letters of appreciation from 14 residents of a certain building.
Two months ago, it was Wu Zhejun who actively coordinated with the Municipal Water Supply Company, the Municipal Street Light Management Office, and the Dongmaoling Sub-district Office to properly solve the problems of water distribution and household changes and water difficulties in He Mou’s building for many years. The water reform plan of directly connecting the main water pipe from the street light management office in the community saved about 8,000 yuan for each household.
For Xu Yuanxiu, deputy director of the Huarong County Bureau of Letters and Calls, the neatly arranged 423 letters and visits files in the filing cabinet are the best testimony of her handling of the letters from the masses, "everything has been done and everything has been answered". In August 1999, 6 fishermen from Huarong jointly wrote a letter stating that the disinfectant sold by a company in Shishou City, Hubei Province was suspected to be a counterfeit medicine. After the purchase, it was used for fish pond disinfection, resulting in the death of all the fish in the 42-mu fish pond. After Xu Yuanxiu learned of it, she immediately went to the site to conduct a sampling inspection with relevant departments. After determining that the disinfectant was a fake and inferior product, she went to Hubei five times to negotiate compensation. In the end, the company agreed to compensate 25,000 yuan.
Letters and visits work was once called "the most difficult thing in the world". What is difficult is perseverance at the front line, and what is difficult is perseverance for the people.hold. Li Lin, deputy director of the Municipal Bureau of Letters and Calls, has worked in the Letters and Calls Department for 14 years. He has been rated as a city model worker, has been awarded third-class merit by the municipal government, and has been awarded many times by the municipal government. Section Chief Zhou Rongwan has been working on the front line for nearly 10 years and has received tens of thousands of petitioners. In 2016, he was awarded the "Good Section Chief of Municipal Units". In 2017, he was awarded the "People's Satisfaction Public Servant" in the province. The provincial government remembers the first-class merit... Yueyang has been working hard to build a high-quality letter and visit work team that is loyal and reliable to the party, abides by its responsibilities for the people, and is good at doing mass work.
is concerned about the masses, and the wind and drizzle are silent. Yueyang City Letters and Visits staff are centered on the people and driven by responsibility, striving to make a shining achievement in the business of letters and visits. In the new era, a new situation in Yueyang City's petition work has opened.
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