The billionaire CEO personally works as a customer service
to help you expedite shipments. Can you imagine this experience?
On November 11, Lei Jun personally stepped down as the "customer service" to urge the shipment. It ranked first in the hot search and caused a heated discussion on the Internet.
On October 31, Xiaomi's annual high-end flagship Xiaomi 15 series went on sale. As of November 3, the number of activations had exceeded 65 million units, with average daily sales reaching nearly 170,000 units.
On November 9, Xiaomi Group President Lu Weibing revealed in a live broadcast that the sales volume of the Xiaomi Mi 15 series has exceeded one million units, but Lu Weibing did not disclose the exact time point when the million units were exceeded. He only said, "This series of models has exceeded one million units." million speed is faster than the previous generation model Xiaomi Mi 14 series."
Today, some netizens left a message on Lu Weibing’s Weibo to complain: The customized color has not been shipped for more than ten days, so I asked Mr. Lei to tighten the screws.
Less than an hour after the comment was posted, Lei Jun personally forwarded it and replied to the netizen: I will go and remind him right away.
Many netizens praised Lei Jun’s actions: The person in charge of the company worked personally and acted as customer service to help netizens expedite shipments.
ni call me: Good boss, entrepreneur personally provides customer service online, really a fan.
Yu Xi: Don’t even take a break at noon? Do it yourself!
kaijunbaba: Mr. Lei, if you do this, what will your friends do...
reads and listens to the sound of rain: The service attitude is very good.
plusdesel: I didn’t expect Mr. Lei to be so efficient!
Qin Shihuang lit a bonfire: Xiao Lei, you are great, Xiaomi has the best and best customer service.
Many consumers saw Lei Jun personally replying to urge shipments, and left messages asking for solutions to the problem.
Lan Xi Stranger: Can the application lock and photo album be changed back? It's really ugly.
Jiang Zhangzheng: Mr. Lei, I am playing Delta Good Card on my Redmi K70 Extreme Edition ThePaper 2.0. Can you sleep? I can't sleep.
Mi Car Master: Those of us who are waiting for SUVs are all hooked, and we also help to urge them, and they will not let you drive screws.
, please call me: can the status bar be changed, and can the portal be made more convenient?
is the little fat guy: so is my earth gray, it’s been so many days!
In fact, this is not the first time that Lei Jun has helped strange netizens to expedite shipments. As early as 2020, a netizen complained online that he ordered Mi 10 on the official website on February 27, but the order had not been shipped four days later. He urged customer service three times but there was no response, so he I can’t help but post a message saying that I won’t post it again. I went to buy a mobile phone from a friend...
What this netizen probably never expected was that Lei Jun actually replied in person, "Tell me the order and I will rush it."
(Source: Jingshi Live Broadcast)
For more exciting information, please download the "Jimu News" client in the application market. Please do not reprint without authorization. Welcome to provide news clues, and you will be paid once accepted. The 24-hour reporting hotline is 027-86777777. The billionaire CEO personally works as a customer service to help you expedite shipments. Can you imagine this experience? On November 11, Lei Jun personally stepped down as the "customer service" to urge the shipment. It ranked first in the hot search and caused a heated discussion on the Internet. On October 31, Xiaomi's annual high-end flagship Xiaomi 15 series went on sale. As of November 3, the number of activations had exceeded 65 million units, with average daily sales reaching nearly 170,000 units. On November 9, Xiaomi Group President Lu Weibing revealed in a live broadcast that the sales volume of the Xiaomi Mi 15 series has exceeded one million units, but Lu Weibing did not disclose the exact time point when the million units were exceeded. He only said, "This series of models has exceeded one million units." million speed is faster than the previous generation model Xiaomi Mi 14 series." Today, some netizens left a message on Lu Weibing’s Weibo to complain: The customized color has not been shipped for more than ten days, so I asked Mr. Lei to tighten the screws. Less than an hour after the comment was posted, Lei Jun personally forwarded it and replied to the netizen: I will go and remind him right away. Many netizens praised Lei Jun’s actions: The person in charge of the company worked personally and acted as customer service to help netizens expedite shipments. ni call me: Good boss, entrepreneur personally provides customer service online, really a fan. Yu Xi: Don’t even take a break at noon? Do it yourself! kaijunbaba: Mr. Lei, if you do this, what will your friends do... reads and listens to the sound of rain: The service attitude is very good. plusdesel: I didn’t expect Mr. Lei to be so efficient! Qin Shihuang lit a bonfire: Xiao Lei, you are great, Xiaomi has the best and best customer service. Many consumers saw Lei Jun personally replying to urge shipments, and left messages asking for solutions to the problem. Lan Xi Stranger: Can the application lock and photo album be changed back? It's really ugly. Jiang Zhangzheng: Mr. Lei, I am playing Delta Good Card on my Redmi K70 Extreme Edition ThePaper 2.0. Can you sleep? I can't sleep. Mi Car Master: Those of us who are waiting for SUVs are all hooked, and we also help to urge them, and they will not let you drive screws. , please call me: can the status bar be changed, and can the portal be made more convenient? is the little fat guy: so is my earth gray, it’s been so many days! In fact, this is not the first time that Lei Jun has helped strange netizens to expedite shipments. As early as 2020, a netizen complained online that he ordered Mi 10 on the official website on February 27, but the order had not been shipped four days later. He urged customer service three times but there was no response, so he I can’t help but post a message saying that I won’t post it again. I went to buy a mobile phone from a friend... What this netizen probably never expected was that Lei Jun actually replied in person, "Tell me the order and I will rush it." (Source: Jingshi Live Broadcast) For more exciting information, please download the "Jimu News" client in the application market. Please do not reprint without authorization. Welcome to provide news clues, and you will be paid once accepted. The 24-hour reporting hotline is 027-86777777.
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