According to CCTV Finance’s report on October 31, Japan’s Uniqlo apologized to consumers on its official website for the manager of a store in Tokyo who was arrested by the police for filming secretly in the store’s fitting room. Uniqlo said that this incident caused great harm to the victim and his family, and deeply apologized. It will strengthen training and make every effort to prevent similar situations from happening again.
According to Japanese media reports, the 35-year-old man Subaru Takahashi is the store manager of the Uniqlo Otsuka store in Toshima District, Tokyo. He is suspected of secretly filming at least 9 women in the dressing room of his store between June and August this year. , The youngest victim was a 15-year-old female student, who was arrested by the Tokyo Metropolitan Police Department on October 3.
Police said that Takahashi was suspected of secretly filming the skirt of a female high school student on a Yamanote Line train in August. After the police seized his mobile phone, they found 44 videos that were suspected of being secretly filmed in the locker room, which brought the whole incident to light. Takahashi admitted to using the gap in the curtains of the fitting room to take secret photos, and admitted that he had been taking secret photos since June.
In response, Japan's Uniqlo issued a statement to apologize, saying that they attach great importance to customers and should feel free to enjoy shopping in the store. For violations of customer trust, the company will take stern action after confirming the facts. At the same time, will install monitors in each branch and strengthen employee education.
Uniqlo's performance in China has declined. Japanese clothing brand Uniqlo was founded in 1984. In the 1990s, Japanese people's enthusiasm for consumption waned. Uniqlo and Muji quickly emerged by downplaying their brands and emphasizing the characteristics of cost-effective products. After implementing the globalization strategy, the overseas market growth rate of Fast Retailing Group, the parent company of Uniqlo, exceeded that of Japan, and its revenue share continued to increase. On October 10, Fast Retailing Group, the parent company of Uniqlo, released its 2024 fiscal year performance report. According to the announcement, Fast Retailing Group’s revenue and operating profit both increased significantly in fiscal year 2024, both higher than previous expectations and reaching the highest performance level in history. For details, please refer to the main brand Uniqlo. In fiscal year 2024, Uniqlo's revenue and operating profit in Japan, its largest market, increased by 4.7% and 32.2% respectively, and reached the best level in history. The performance of China, the second largest market, is not ideal. During the reporting period, Uniqlo’s revenue in Greater China increased by 9.2% to 677 billion yen, and operating profit increased slightly by 0.5% to 104.8 billion yen (approximately RMB 32.1 billion and 5 billion yuan respectively), compared with the previous year The double-digit growth rate has slowed down significantly. reporters noticed that from March to May 2024, UNIQLO Greater China also experienced a decline in revenue and a sharp decline in profits. Why does this happen with ? "The mentality of Chinese consumers has changed" Pan Ning, CEO of Uniqlo Greater China, analyzed that external factors include Uniqlo's strong performance in the Chinese market during the same period last year, but this year it was affected by the decline in consumer purchasing desire and abnormal weather events. influence of other factors. "Internal factors that adversely affect China market performance include: we do not have a sufficient product portfolio to meet customer needs and adapt to the different climates in each region." Pan Ning further pointed out that in addition, due to the increasing differences between stores Larger, about 150 stores were unable to attract customers, which brought down the overall monthly average. Pan Ning analyzed that the mentality of Chinese consumers has changed. "We have seen a set of consumption values centered on 'equivalence' - consumers choose more affordable products, which are almost indistinguishable from branded products in terms of quality." However, judging from the current situation in the Chinese market, even Uniqlo Overall, there is still a cost-effective advantage, , but some of Uniqlo's target customer groups are increasingly paying attention to discounts, and even turn to Uniqlo's white-brand "substitutions" of the same model. This is one of the differences between China and Japan, where the apparel manufacturing industry is highly developed. Reporters noticed that there are many posts related to "Uniqlo replacement" on social platforms. "The key is that the quality is not cheap but the quality is good." "The styles are basically unchanged, but the prices are getting higher and higher." On social platforms, some netizens said that Uniqlo's cost-effectiveness has become lower now. 
Source: Guangzhou Daily Comprehensive
Reporting and rights protection channels: Download the "Morning Video" client from the application market and search for "Help" for one-click access; or add reporting customer service on WeChat: xxcbcsp; or call the hotline 0731-85571188. If you need content cooperation, please call the government and enterprise service desk at 19176699651.
According to CCTV Finance’s report on October 31, Japan’s Uniqlo apologized to consumers on its official website for the manager of a store in Tokyo who was arrested by the police for filming secretly in the store’s fitting room. Uniqlo said that this incident caused great harm to the victim and his family, and deeply apologized. It will strengthen training and make every effort to prevent similar situations from happening again.
According to Japanese media reports, the 35-year-old man Subaru Takahashi is the store manager of the Uniqlo Otsuka store in Toshima District, Tokyo. He is suspected of secretly filming at least 9 women in the dressing room of his store between June and August this year. , The youngest victim was a 15-year-old female student, who was arrested by the Tokyo Metropolitan Police Department on October 3.
Police said that Takahashi was suspected of secretly filming the skirt of a female high school student on a Yamanote Line train in August. After the police seized his mobile phone, they found 44 videos that were suspected of being secretly filmed in the locker room, which brought the whole incident to light. Takahashi admitted to using the gap in the curtains of the fitting room to take secret photos, and admitted that he had been taking secret photos since June.
In response, Japan's Uniqlo issued a statement to apologize, saying that they attach great importance to customers and should feel free to enjoy shopping in the store. For violations of customer trust, the company will take stern action after confirming the facts. At the same time, will install monitors in each branch and strengthen employee education.
Uniqlo's performance in China has declined. Japanese clothing brand Uniqlo was founded in 1984. In the 1990s, Japanese people's enthusiasm for consumption waned. Uniqlo and Muji quickly emerged by downplaying their brands and emphasizing the characteristics of cost-effective products. After implementing the globalization strategy, the overseas market growth rate of Fast Retailing Group, the parent company of Uniqlo, exceeded that of Japan, and its revenue share continued to increase. On October 10, Fast Retailing Group, the parent company of Uniqlo, released its 2024 fiscal year performance report. According to the announcement, Fast Retailing Group’s revenue and operating profit both increased significantly in fiscal year 2024, both higher than previous expectations and reaching the highest performance level in history. For details, please refer to the main brand Uniqlo. In fiscal year 2024, Uniqlo's revenue and operating profit in Japan, its largest market, increased by 4.7% and 32.2% respectively, and reached the best level in history. The performance of China, the second largest market, is not ideal. During the reporting period, Uniqlo’s revenue in Greater China increased by 9.2% to 677 billion yen, and operating profit increased slightly by 0.5% to 104.8 billion yen (approximately RMB 32.1 billion and 5 billion yuan respectively), compared with the previous year The double-digit growth rate has slowed down significantly. reporters noticed that from March to May 2024, UNIQLO Greater China also experienced a decline in revenue and a sharp decline in profits. Why does this happen with ? "The mentality of Chinese consumers has changed" Pan Ning, CEO of Uniqlo Greater China, analyzed that external factors include Uniqlo's strong performance in the Chinese market during the same period last year, but this year it was affected by the decline in consumer purchasing desire and abnormal weather events. influence of other factors. "Internal factors that adversely affect China market performance include: we do not have a sufficient product portfolio to meet customer needs and adapt to the different climates in each region." Pan Ning further pointed out that in addition, due to the increasing differences between stores Larger, about 150 stores were unable to attract customers, which brought down the overall monthly average. Pan Ning analyzed that the mentality of Chinese consumers has changed. "We have seen a set of consumption values centered on 'equivalence' - consumers choose more affordable products, which are almost indistinguishable from branded products in terms of quality." However, judging from the current situation in the Chinese market, even Uniqlo Overall, there is still a cost-effective advantage, , but some of Uniqlo's target customer groups are increasingly paying attention to discounts, and even turn to Uniqlo's white-brand "substitutions" of the same model. This is one of the differences between China and Japan, where the apparel manufacturing industry is highly developed. Reporters noticed that there are many posts related to "Uniqlo replacement" on social platforms. "The key is that the quality is not cheap but the quality is good." "The styles are basically unchanged, but the prices are getting higher and higher." On social platforms, some netizens said that Uniqlo's cost-effectiveness has become lower now. Source: Guangzhou Daily Comprehensive
Reporting and rights protection channels: Download the "Morning Video" client from the application market and search for "Help" for one-click access; or add reporting customer service on WeChat: xxcbcsp; or call the hotline 0731-85571188. If you need content cooperation, please call the government and enterprise service desk at 19176699651.
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