Today (19th) afternoon "NetEase Cloud Music collapsed" became the top trending topic on Weibo
NetEase's latest official response:
did not delete the library, did not run away, and there was compensation
After the collapse of NetEase Cloud Music, a In the afternoon, rumors circulated on the Internet that "NetEase Cloud developers deleted their libraries and ran away." At about 17:00 today, NetEase Cloud Music responded again:
did not delete the library, did not run away, and the faults have been repaired one after another ~
As compensation, from 0-24:00 on August 20, Cloud Music searched for "Listen to Music" and you can Receive 7-day membership benefits to your account (please see the event page for specific rules)
This afternoon, some netizens said that "it keeps showing loading failure, playback failure, and network errors" and "restarting doesn't work. I thought the phone was broken."
NetEase Cloud Music The official website cannot be opened↓
The official website of NetEase Cloud Music cannot be opened. After opening the NetEase Cloud Music app and desktop client, I found that functions such as song playback and private roaming could not play music properly↓
The NetEase Cloud Music desktop client could not be used normally.
NetEase Cloud Music app cannot be used normally. On the
song playback page, "Server error occurred" is displayed and the song cannot be played normally.
"Private Roaming" page displays "Server error" and cannot play songs normally. Various functions such as the Member Center, Creator Center, and Mall in the NetEase Cloud Music app cannot be opened and used normally. NetEase Cloud Music’s official Weibo responded at around 15:00 today (19th): “Hello everyone, due to infrastructure failure, NetEase All cloud music terminals cannot be used normally. We are working hard to fix it. We are very sorry. Thank you all for waiting.
Netizen message
Source丨First Site&One Shenzhen
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