" The one that is hotter than Shanghai's summer is Xujiahui Academy. " On the social platform, this sentence received many comments and likes from people. Since the beginning of the summer vacation, Xujiahui Academy has welcomed a large flow of customers every day. "This summer, the number of visitors to Xujiahui Academy has increased by 15% compared with the same period last year, with an average of 10,000 visitors per day." Fang Yun, Director of Xuhui District Library (Xujiahui Academy) Fang gave relevant data. Why is a library so attractive? How do managers deal with such a large flow of customers? The reporter chatted with readers, tourists and academy managers.
"Love Xujiahui Academy", everyone has their own reasons
Since the beginning of the summer vacation, tourists have combined with children during the summer, so the number of people entering Xujiahui Academy has increased sharply. Long queues before the opening have become a summer scene of the academy. After the opening, everyone The fierce competition for seats in the study room is also beyond imagination. Fang Yunfang told reporters that she once checked her watch one day. As soon as the door opened, everyone rushed in and all the seats in the study room were filled within a minute. Some of the reading seats in the reading area that can be plugged in are all filled up within 5 minutes.
What the reporter saw and heard also confirmed this statement. On the afternoon of July 22, the reporter came to Xujiahui Academy and walked upstairs and downstairs. It turned out that in Xujiahui Academy, no chair could be idle for more than 2 minutes. Whether it is the large reading area on the first floor or the desks on the second floor that can be plugged in, they are full of readers. Even the desks temporarily added by the academy in the activity area on the third floor are also full of people. Not to mention the children's hall on the first floor, where young readers and parents sit around a round table. The focus is on serious reading. With a picture book in hand, even adults can read it with gusto. On the steps and in the corners, there are many people sitting on the floor, immersed in the world of books in their hands.
"Look at this pile of picture books. They were all brought by the child. She likes it now, just like 'a mouse fell into a rice vat'. Now the children's library can be open until 8 pm, and I guess dinner is also required." We ate nearby." Ms. Li's tone was half angry and half happy. Her 7-year-old granddaughter likes to read, which is a good thing in her eyes. The rich picture books in the children's center fascinate the children and keep them away from electronic screens. In her eyes, it is an even better thing. Therefore, whenever she has free time during the summer vacation, she will take the subway to the academy to read with her children. "The environment here is good and there is air conditioning, which can not only increase knowledge but also relieve the heat."
"Even if there is no desk, I am willing to study here. "Zhao, a sophomore in high school, arrived late that day and did not occupy a desk seat. She found a seat in the sofa area, put the book on her lap and started studying. "I come here often because I like the environment here. Everyone is reading and studying, so you are embarrassed to check your mobile phone. But at home, it is relatively difficult."
is in the circular reading area on the third floor of the academy. , Mr. Li, who was reading with a book in his hand, leaned on his backpack and dozed off. He told reporters that he is a foreigner and often travels to Shanghai on business. This time he just attended a meeting nearby in the morning and there was still some time before returning, so he rushed to the academy to experience it. "There are introductions on many social platforms, saying that the transportation is convenient, the scenery is beautiful, and the atmosphere is not too serious, and it is true. It is just that it is too difficult to find seats."
How to deal with the academy becoming an "Internet celebrity"? What the manager said
As a new cultural and tourism integrated tourism destination, Xujiahui Academy will welcome many tourists to check in during holidays or weekends, and many of them even come with suitcases. This situation is especially obvious when summer comes. This also caused Xujiahui Academy to be criticized for being too "Internet celebrity" and lacking the solemnity and dignity of a library. However, some readers told reporters that they like the fireworks of the academy, which makes people feel "not tense, very relaxed and not depressed."
"This is a test for us, but we will do our best to give readers a better experience." Fang Yunfang told reporters that the large number of tourists coming will indeed have an impact on the reading environment, "especially in the summer when there are more children , they like to walk around, look around, and maybe make a little noise sometimes."
However, at the beginning of the design of Xujiahui Academy, the moving area and the quiet area were separated in the regional style. "Most of the people who visit and check in are concentrated in areas such as balconies and corridors. Relatively speaking, the real reading area is relatively quiet. , such as light box space, special literature area, etc. "
In order to cope with the surge in passenger flow during the summer, Xujiahui Academy has deployed additional manpower from volunteers to property staff. Every weekend, in addition to front-line departments, colleagues from other departments will also take turns to come to support the front-line windows. The whole library works together In addition to maintaining order, ensuring that the academy environment is as quiet as possible, and preventing some uncivilized behaviors, the extra manpower is also required to organize the books. âWhen there are many people, the books will be turned over. It is quite messy, so we have added manpower to organize it in time, so that the books can be returned to their places in time, so that readers behind can quickly find the books. "
Fang Yunfang told reporters that in fact, the children's library is the "hardest hit area" for book sorting. Every time the library is closed, librarians have to face a large amount of book sorting work. Despite this, the academy still takes into account the requirements of readers. The opening hours of the children's library were extended during the summer, and the closing time was extended from 5 p.m. to 8 p.m. "Because we found that the number of children coming to the academy increased significantly during the summer, and children's books accounted for 60% of the books borrowed and returned. "
The library is a growing organism, and readers are also an important factor.
From its official completion to the present, Xujiahui Academy has been very popular with citizens and tourists. For Fang Yunfang, this is both motivation and pressure. "We hope to serve everyone We provide a high-quality reading environment, so we always attach great importance to the opinions of readers. We will often browse some comments on social platforms. The academy will also improve services and optimize the environment based on readers' opinions. This is one of the reasons why everyone has always favored Xujiahui Academy. "
However, she also called on everyone to create a good reading environment, and every reader and visitor should consciously become a defender of a good environment in the library.
Fang Yunfang said that scholars in the library industry believe that "books The library is a growing organism." As mentioned before, more elements such as the library building, librarians, and book collections together constitute this organism. Now readers, users, and people who use it are needed for the healthy development of the library. Join together and promote it together. Only in this way can it continue to grow. âI hope that we can work together with readers and tourists to make Xujiahui Academy a worthwhile trip for those who come to check in, and for those who love reading to read in peace. place. "
Source: Shanghai Xuhui
"However, at the beginning of the design of Xujiahui Academy, the moving area and the quiet area were separated in the regional style. "Most of the people who visit and check in are concentrated in areas such as balconies and corridors. Relatively speaking, the real reading area is relatively quiet. , such as light box space, special literature area, etc. "
In order to cope with the surge in passenger flow during the summer, Xujiahui Academy has deployed additional manpower from volunteers to property staff. Every weekend, in addition to front-line departments, colleagues from other departments will also take turns to come to support the front-line windows. The whole library works together In addition to maintaining order, ensuring that the academy environment is as quiet as possible, and preventing some uncivilized behaviors, the extra manpower is also required to organize the books. âWhen there are many people, the books will be turned over. It is quite messy, so we have added manpower to organize it in time, so that the books can be returned to their places in time, so that readers behind can quickly find the books. "
Fang Yunfang told reporters that in fact, the children's library is the "hardest hit area" for book sorting. Every time the library is closed, librarians have to face a large amount of book sorting work. Despite this, the academy still takes into account the requirements of readers. The opening hours of the children's library were extended during the summer, and the closing time was extended from 5 p.m. to 8 p.m. "Because we found that the number of children coming to the academy increased significantly during the summer, and children's books accounted for 60% of the books borrowed and returned. "
The library is a growing organism, and readers are also an important factor.
From its official completion to the present, Xujiahui Academy has been very popular with citizens and tourists. For Fang Yunfang, this is both motivation and pressure. "We hope to serve everyone We provide a high-quality reading environment, so we always attach great importance to the opinions of readers. We will often browse some comments on social platforms. The academy will also improve services and optimize the environment based on readers' opinions. This is one of the reasons why everyone has always favored Xujiahui Academy. "
However, she also called on everyone to create a good reading environment, and every reader and visitor should consciously become a defender of a good environment in the library.
Fang Yunfang said that scholars in the library industry believe that "books The library is a growing organism." As mentioned before, more elements such as the library building, librarians, and book collections together constitute this organism. Now readers, users, and people who use it are needed for the healthy development of the library. Join together and promote it together. Only in this way can it continue to grow. âI hope that we can work together with readers and tourists to make Xujiahui Academy a worthwhile trip for those who come to check in, and for those who love reading to read in peace. place. "
Source: Shanghai Xuhui
