There is new progress in the lawsuit filed against the organizer by nine audience members because they bought "pillar tickets" at Liang Jingru's concert. On June 20, Nandu reporters learned from the Shanghai Minhang District People's Court that the court made a public judgment on the case in the first instance and ordered the defendant to refund the plaintiff's ticket price based on a stepped refund ratio based on the single fare of 420 yuan, 650 yuan, and 910 yuan. . Nandu previously reported that Ms. Li, an audience member who participated in the lawsuit, told Nandu reporters, "We want to find out whether the organizer has violated our legitimate rights and interests."
A picture of the "pillar ticket" scene provided by Ms. Li.
The judgment of Shanghai Minhang District People's Court shows that after trial, the court held that the defendant's selling of "pillar tickets" did not constitute fraud. In this case, judging from the objective situation, the defendant did not make a promise to watch without obstruction in any promotional materials, and did not intentionally inform false information; when the plaintiff purchased the tickets, the seats had not been arranged, and the live stage had not been set up, so the defendant could not watch at that time Knowing that the plaintiff's seat was blocked, the plaintiff could not have purchased the ticket due to being misled by the defendant.
In addition, the defendant neither proactively informed the plaintiff in advance that the view of his seat was blocked and gave the plaintiff full rights to know and make choices; nor did the defendant formulate sufficient plans to proactively change the plaintiff's seat on site to eliminate the adverse effects. Therefore, the services provided by the defendant during the performance of the contract were obviously defective, which constituted a breach of contract and should bear liability for breach of contract.
The court pointed out that the defendant should bear the breach of contract liability for price reduction and compensation. Regarding the refund ratio, a stepped refund ratio should also be adopted based on the ticket price. Therefore, based on the actual situation of the plaintiff in this case, the court ordered the defendant to refund the plaintiff at the rates of 420 yuan, 650 yuan, and 910 yuan per ticket.
Nandu previously reported that in May 2023, many viewers reported that they bought "pillar tickets" at Liang Jingru's Shanghai concert, and their view was blocked by the pillars around the stage, which triggered heated discussions. On November 17 of the same year, Ms. Li, who bought the "pillar ticket", told Nandu reporters that a total of nine audience members filed lawsuits against the concert organizer, Shanghai Rubik's Cube Pan-Cultural Performing Arts Co., Ltd.
Ms. Li introduced that the nine viewers who filed the lawsuit all met through social media. "Because the early negotiations with the organizer failed, we were forced to sue. We wanted to find out whether the organizer It has violated our legitimate rights and interests.”
It is understood that the concert organizer has responded that it is only responsible for the implementation of Liang Jingru’s Shanghai concert, and the stage is not built by the company. During the ticket sales stage, the company did not know that the stage design would have four pillars.
On November 15 of the same year, the Meilong People's Court of the Minhang District People's Court of Shanghai held a public hearing on the case in the first instance, without pronouncing a verdict in court. Ms. Li said, "We are waiting for the organizer's mediation plan. If the plan they propose is still unacceptable to us, we will wait for the court's decision."
Written by: Nandu reporters Feng Yiran and Peng Yuxin
