Recently, a video of a woman breaking down and crying at the ticket gate after watching Jay Chou's Hangzhou concert late has attracted attention on the Internet. The question of whether she can enter the concert if she is late has also triggered heated discussions. On April 21, a Beijing Youth Daily reporter consulted Damai.com about this. The customer service said that the ticket check-in deadline is stated on the performance details page. After the ticket check-in time, you cannot enter the venue, but the specific situation is subject to the handling of the on-site staff. . The lawyer also said that although the law does not clearly stipulate the admission time for concerts, the admission time of the audience should usually follow the organizer's rules, that is, the admission time stated in the concert announcement, but the organizer's rules should be reasonable. sex and announce it in advance.
After seeing this video, the question of whether people who are late for the concert can enter the concert has also aroused heated discussions among netizens. Some netizens believe that if the audience paid for the ticket, even if they are late, they should be allowed in as long as the concert is not over. Some netizens believe that, The organizer has announced the admission deadline in advance, and tickets will be checked according to the specified time. There is nothing wrong with the ticket checkers not waiting after the deadline. However, some netizens believe that the main improvement is the organizer, and a staff member should be left outside the venue to deal with this situation in an emergency.
Regarding this, on April 21, a reporter from Beiqing Daily checked Damai.com and found that some concerts have ticket check-in deadlines, and some do not. Most concerts prompt "enter the venue 120 minutes in advance" in the performance instructions. Damai.com customer service said that generally concerts, music concerts and important sports events start checking in for tickets about one and a half hours before the performance or game. However, the admission deadline is different for each performance. You can refer to the performance details page for introduction. For details, please refer to the on-site shall prevail. Some special performances will not be allowed to enter after the performance or competition starts. Customers arriving after the performance or competition start must follow the arrangements of the on-site staff and it is recommended to enter the venue early.
What kind of performance is a special performance? Damai customer service staff said they were unclear. If the performance details page has a ticket check-in deadline, you will not be able to enter after this time, but the specific handling will be subject to the on-site staff. "If you can't enter the venue, you won't be able to refund your ticket after the refund deadline."
In this regard, Chang Sha, a lawyer at Beijing Jingdu Law Firm, believes that there is no clear definition of special performances. It usually refers to performances in which the layout and content of the performance are greatly different from ordinary performances. For example, the layout of the scene is extremely atmospheric ( Wedding atmosphere, animation atmosphere, etc.), Jay Chou's concert in Hangzhou should not be considered a special performance.
Chang Sha introduced that the "Commercial Performance Management Regulations" do not clearly stipulate the admission time for commercial performances such as concerts. The admission time of viewers should usually follow the organizer's rules, that is, what is stated in the concert announcement Admission time. However, the organizer’s rules must be reasonable and announced in advance. The ticket check-in time for Jay Chou's Hangzhou concert is relatively generous, and there is still 60 minutes of ticket check-in time after the concert starts. This rule is relatively reasonable and has been announced in advance to facilitate performance order management.
Chang Sha explained that if the viewer is late for less than 60 minutes, holds legal tickets and does not force entry or other behavior that disrupts the order of the scene, then according to the rights of the viewer, the woman has the right to enter, and the organizer should arrange for ticket checking Personnel checked tickets for entry. If a performer is late for more than 60 minutes, regardless of the reason, and the concert stipulates that the ticket check-in time is relatively sufficient, the performer is still late, indicating that there is a problem with the performer's own time arrangement and there is a fault, and he should bear the corresponding consequences on his own. It is also reasonable for the organizer to deny admission according to the rules announced in advance.
At the same time, Chang Sha said that watching a concert is a reflection of fans’ love for celebrities. Some fans even traveled thousands of miles to the venue just to support their favorite celebrities. If they are not allowed to enter, it will have a huge psychological and emotional impact on them. harm. Fans hold legal tickets, and the organizer also benefits from it. If the late arrival of a fan will not disturb other viewers, the organizer can be a little more lenient and check their tickets and arrange for security to take them in quietly and orderly. . This not only fulfills fans' dreams, but also improves the star's social evaluation. It can also make the organizer's reputation in the industry better, achieving multiple goals with one stone.
Text/Beijing Youth Daily reporter Dai Youqing
