Jimu News reporter Kang Xuyang
"Concert scalpers are flying all over the place, and the premium for a ticket for popular performances starts at 1,000 yuan." Recently, Mr. Zhang, a citizen, reported to Jimu News that the organizer claimed to strictly implement "strong real-name" admission, but in fact However, the situation is that you can enter with a ticket, and it is not checked whether the information of the person entering the venue is consistent with the information of the ticket purchaser.
html On March 25, the relevant person in charge of the organizer company replied to the Jimu News reporter that every show will be ticketed and entered in accordance with the "strong real-name" regulations, and the person, certificate, and ticket are integrated, complying with relevant regulations. So far, we have not received any complaints about people being able to enter the venue even if their passes and tickets are not the same. It is recommended not to buy scalper tickets as there is no guarantee.Is the "strong real-name" concert in vain? Concert tickets that were out of stock as soon as they were issued on the
ticket purchasing platform can be purchased at a premium from scalpers, and the prices are quite high.
Recently, Wuhan citizen Mr. Zhang reported to Jimu News reporters that for Tao Zhe’s concert that just ended not long ago, the price of “scalper tickets” increased by at least 1,000 yuan; for the upcoming Xu Song concert, each ticket increased by 500 to 600 yuan; Eason Chan The price increase for each concert ticket on the secondary market is as high as several thousand yuan.
“Under the ‘strong real-name’ policy, ‘scalpers’ and ‘fans who bought the wrong tickets’ are still selling concert tickets with real names online at increased prices,” Mr. Zhang said.
What Mr. Zhang calls "strong real-name" for concerts means that the ticket purchaser purchases tickets under his or her real name, and the identity information of the person entering the concert must be consistent with the ticket purchaser. It is understood that in September last year, the Ministry of Culture and Tourism and the Ministry of Public Security issued the "Notice on Further Strengthening the Standardized Management of Large-scale Commercial Performance Activities to Promote the Healthy and Orderly Development of the Performance Market", which mentioned the need to strengthen ticketing management and implement the implementation of large-scale performance activities. Real-name ticket purchase and real-name admission system, each performance can only purchase one ticket per ID, and the identity information of the ticket purchaser and the attendee must be consistent.
Jimu News reporters saw on ticket purchase platforms such as Damai, Piao Planet, and Maoyan that all concerts require real-name viewing in accordance with regulations. Each concert ticket requires real-name information such as the name of the performer and ID number, and the relevant real-name information will be displayed on the electronic ticket page or printed on the paper ticket. The platform also reminded that "when watching the performance, please bring the ID you filled in when purchasing the ticket to verify your admission."
The "Ticketing Instructions" issued by a concert organizer on the ticketing platform
also clearly mentioned in the "Ticketing Instructions" issued by the organizer of the ticketing platform: This performance will implement a real-name ticket purchase and real-name admission system. Only one ticket can be purchased with the ID card, and the identity information of the purchaser and the visitor must be consistent. Audiences who purchase tickets must bring their original ID cards and tickets for check-in. When checking in to enter the venue, you must show your original ID card. When passing through the security check, the gate will verify that your face, ID, and ticket purchase information are consistent before you can enter.
Citizens said that the problem mainly lies in the ticket checking process.
Under the "strong real-name" policy, there are still a large number of "ticket scalpers". What is the problem?
"According to my experience of watching concerts with my friends, most concerts in Wuhan have paper tickets, and most venues are not equipped with face recognition systems. When entering, the staff only checks tickets, not people." Mr. Zhang said, He believes that the organizers did not strictly implement the "strong real-name" regulations, and the phenomenon of people, IDs, and tickets being inconsistent but still able to enter the venue still exists, which leads to the rampant "ticket scalping".
On the Wuhan city message board, many citizens also reported the same problem.
For example, a citizen left a message saying that Xu Song’s Wuhan concert was officially announced as “strong real-name”, but in fact it was a paper ticket with “fake strong real-name”. Scalpers guarantee that the ticket will be “wrong” (that is, the ticket buyer and the performer are not the same person). The same person) entered the venue; some citizens said that next month's Eason Chan concert will have paper tickets, not electronic real-name tickets. Paper tickets are prone to wrong tickets entering the venue. They asked the relevant departments whether the concert venue has a response policy. Will admission be allowed if the votes do not match?
Can the "wrong ticket" really enter the market smoothly? Jimu News reporters asked many "scalpers" in the secondary market, and they all said "no problem."
“The strict ones are all electronic tickets, and some will use facial recognition, but many performances mostly have paper tickets, which are generally not so strict, and you can enter with a ticket."A "scalper" said that based on his experience, to enter a concert in Wuhan, you only need to scan the QR code on the ticket and ID card, not your face, and it will not matter if the ticket is different.
Scalpers claim that "wrong tickets" can also be entered
Another "scalper" said that they generally provide two ticket purchasing options: for example, Eason Chan's Wuhan concert next month, tickets with a face value of 980 yuan, paper tickets without information are sold for 1,580 yuan, and tickets with information are sold for 1,580 yuan. Sold for 2,200 yuan. "The paper ticket without information is a 'wrong ticket'. It has someone else's identity information on it. The paper ticket with information on it is the identity information provided by the customer. "
" You don't have to worry about not being able to get in. Some concerts don't even check your ID card. You can enter by just swiping the QR code on the ticket. "The above-mentioned "scalpers" directly stated that "the admissions are all 'fake and forcible real names'. "
The organizer responded that everyone checked in and entered the venue in accordance with regulations.
Is this really the case?
On March 25, a Jimu News reporter called the Optics Valley International Tennis Center, the venue for Eason Chan's concert, but no one answered the call. The Wuhan Fifth Ring Road, the venue for Tao Zhe's concert The staff of the sports center said that the ticket checking is the responsibility of the organizer. The organizer of each concert is different, and the ticket checking rules may also be different. The venue only provides the venue, and the organizer needs to be consulted for specific conditions.
Subsequently, Jimu News reporter Call Wuhan Huayao Guangfeng Cultural Development Co., Ltd., the organizer of the above-mentioned concert. "Our company's current policy is 'strong real-name'. Every concert is a 'strong real-name' ticket check-in, and the person, ID, and ticket information must be consistent." , comply with legal regulations and requirements. "The person in charge of the company said that there should be no situation where identity information is not checked. The company has not received similar feedback so far. It is recommended not to buy scalper tickets. As the organizer, we do not provide any rights protection for scalpers. How can the chaos at the
concert be effective? Rectification?
"Scalpers reselling concert tickets at high prices not only harm the normal purchase rights of other consumers, but also disrupt market order. This is illegal, and serious cases will face criminal penalties. " Fu Jian, director of Henan Zejin Law Firm, believes that in addition to scalpers reselling tickets at high prices, the lack of supervision by some concert organizers is also one of the reasons for the "concert chaos", such as internal ticket leakage, lax ticket inspection, and manual channels. Problems such as related accounts and unrecognizable anti-counterfeiting codes frequently occur. As an event organizer, you should strictly manage ticketing, strengthen internal governance, and comply with laws and regulations. If "strong real-name" is in name only, then the rights and safety of consumers may not be guaranteed, and other Should bear liability for civil breach of contract.
Fu Jian believes that the key to "strong real-name" in concerts lies in the real-name system at all stages. Before purchasing tickets, the ticket-purchasing platform must provide a real-name authentication channel, and users can only purchase tickets after passing real-name authentication; after purchasing tickets, in principle Tickets cannot be transferred on the Internet, and transfers need to go through multiple layers of review; when checking tickets, double verification is done through special gate verification and staff confirmation to ensure that the person, certificate, and ticket are unified. In addition, the organizer should maintain close cooperation with the public security organs to protect Users' key information will not be leaked, and at the same time, we will vigorously crack down on ticket scalpers and counterfeit tickets.
(Source: Jimu News)
