is March 15th again every year. As the legal consumer rights day, it often attracts much attention. After two years of "broken appointments", whether cars, the most expensive consumer goods after real estate, can return to the "3.15" stage has always been the focus of major consumers' attention.
As we all know, with the surge in domestic car ownership in recent years, disputes have continued, and car products have become the focus of consumer rights protection.
Looking back on past years, for example, in 2010, car 4S shops only replaced but did not repair cars;
In 2012, Kumho tires were sold as substandard, and 4S shops had hidden rules to withhold the certificates and turn new cars into black cars;
In 2013, the DSG dual-clutch transmission was exposed to safety hazards. Jianghuai Automobile is trapped in the "rusty door";
In 2014, scooters for the elderly were shoddily manufactured, illegally produced and put on the road;
In 2015, 4S shops made huge profits by overhauling minor illnesses, Land Rover Aurora transmission was exposed;
In 2017, second-hand car transactions were hidden Scam;
In 2018, Volkswagen Touareg was afraid of "getting wet", and the engine frequently failed;
In 2020, SAIC-GM-Wuling gearbox problems were "endless";
In 2021, BMW 4s store "forced" to collect facial information , Changan Ford gearbox has water in it, Infiniti gearbox makes abnormal noise and shakes.
’s “absence” for two consecutive years has caused more people to be dissatisfied with “why there are no new energy vehicles”. You know, according to recent data released by the State Administration for Market Regulation, with the rapid increase in the penetration rate of new energy vehicles, the number of complaints and reports received by the platform about new energy vehicles has increased by 21.3% year-on-year, of which core three-electricity-related issues accounted for 24.9% of defect clue reports. Problems related to driving assistance systems have also gradually surfaced. It is precisely for this reason that it is worth paying attention to whether there will be new energy vehicles this year and why they are on the list.
Of course, the answer will not be revealed until the evening, but what we can currently know is which models have been recalled due to automotive product safety issues since March 15 last year, and why they were recalled. According to statistics from Gasgoo Automobile’s recall announcements issued by the Defective Product Management Center of the State Administration for Market Regulation, from March 2023 to March 14, 2024, domestic automobiles issued a total of 148 batches of recall notices, recalling a total of 9.3682 million defective vehicles, which is more than A surge of 164.72% over the same period.
Overall, during the above time period, the largest recall originated from Tesla vehicles due to driving assistance-related failures in January this year. The defective vehicles covered imported, Domestic model s, model x, model 3, totaling more than 1.61 million vehicles, accounting for 17.19% of the total recall. Tesla has also recalled a total of 2.739 million faulty models in China seven times, once again "retaining" the top spot in the recall list of domestic car companies.
This is also due to the continuous iteration of vehicle electrification, intelligence and other technologies at this stage. The new recall problems brought about by this are gradually replacing traditional hardware failures as the main subject, and are bringing about more complex problems in defining responsible parties.
New energy vehicle recalls are rising.
As mentioned before, the most regrettable thing about the March 15 party in the past two years is that new energy vehicles have not been on the list.
As we all know, my country's new energy vehicle sales have been booming since 2021, and then achieved the mid-term target of 20% penetration three years ahead of schedule in 2022. Sales will approach 10 million vehicles in 2023, and the penetration rate will reach another peak. According to predictions from Gasgoo Automotive Research Institute, the penetration rate of new energy vehicles in my country is expected to exceed 70% in 2030. The era of energy-saving and new energy vehicles is rapidly approaching.
is reflected in the proportion of recalls. From March 2023 to March 14, 2024, the proportion of defective pure electric passenger vehicles recalled in my country reached 31.29%, an increase of 267,100 vehicles compared with the same period last year. Zooming in to the entire range of new energy passenger vehicles, more than 2 million faulty vehicles were recalled during the above-mentioned period, a record high.
In addition, the number of plug-in hybrid models in energy-saving vehicles has narrowed compared with the previous cycle, accounting for only 0.88% of the total recalls with more than 80,000 vehicles recalled.
Among them, among pure electric models, Tesla ranked first with a total recall of 530,000 vehicles, accounting for 82.55% of the total recalls of pure electric models.
As the car brand involved in recalling the most vehicles during the entire cycle - Tesla naturally It also leads the entire domestic new energy vehicle brand recall list, and has single-handedly made a clear division of the recall fault proportions of pure electric passenger vehicles.
Specifically, since March last year, assisted driving has become the main reason for recalls of new energy passenger cars in my country, accounting for 54.67% of the total recalls, of which Tesla alone accounts for 98.25%, and the remaining 1.75% is imported Mercedes-Benz eqs and FAW Toyota and Guangzhou Automobile Toyota bz4x are divided. The former is due to a software failure of the electronic stability system (esp) of the body, and the latter is related to an internal program defect in the front camera.
Second only to assisted driving systems and related defects is Tesla’s recall of 1.1046 million vehicles due to defects in energy recovery braking strategy in May last year, which boosted the braking system related to new energy passenger cars during the cycle. Defects ranked second with 37%.
But it is worth noting that, excluding the impact of Tesla, a leading company, core three electrical defects such as power batteries and electric drives still exist.
In August last year, Mercedes-Benz (China) launched a recall of 2,324 defective vehicles in the Chinese market for imported eqs due to electric drive module software problems. As for defective vehicles that may suffer from battery thermal runaway, from 995 imported Jaguar i-paces in July last year, to 2570 imported Porsche taycan vehicles in October of the same year, to 200 imported Audi e-tron gt, and a month later rs e-tron gt, and then the 5,084 imported Audi e-tron launched in March this year all emphasize that the safety of new energy passenger vehicles should still be taken seriously.
According to Gasgoo statistics, since January 2018, my country has launched 117 batches of recalls for new energy passenger vehicles, involving nearly 5 million defective vehicles. Among them, American brands represented by Tesla accounted for 83.73%, followed by Chinese independent brands accounting for 6.50%, ranking second.
Assisted driving-related faults occur frequently
As mentioned repeatedly before, assisted driving is becoming another new keyword in car recalls.
I believe everyone has felt it. In recent years, news about "a certain vehicle's assisted driving failure" has appeared frequently. If you compare carefully, you will find that almost all smart electric vehicle brands have been branded in front of this sentence. Reflecting on recalls, its proportion soared from sixth place in the previous cycle to fourth place in the above-mentioned cycle, and it affected nearly 1.7 million defective vehicles, accounting for as much as 18.99%.
Detailed to each software level, in addition to the recall of some Tesla vehicles where the driver may misuse the level 2 combined driving assistance function when the automatic assisted steering function is turned on, increasing the risk of vehicle collision, body stability control Faults related to assisted driving such as systems and lane keeping assist systems, as well as program faults related to assisted driving sensors such as cameras, are increasingly being taken seriously.
For this reason, Lei Jun, chairman and CEO of Xiaomi Group, in his proposal for the two sessions, aimed at the development of the automobile industry, proposed to better provide safe and comfortable product experience to smart car users and further enhance the competitive advantages of our country's car brands in the field of smart driving. , it is necessary to promote the implementation of relevant laws, standards and product supervision and management measures as soon as possible to standardize the safe application of intelligent driving products.
But in fact, intelligence is not only reflected in driving assistance. In recent years, with the rapid development of vehicle electrification and intelligence, the causes of vehicle recalls have extended from traditional hardware failures to system program and software design issues, showing a diversified trend.
Looking at the past year alone, in addition to software defects related to assisted driving, Honda and Toyota vehicles were all involved in engine electronic control unit-related failures, involving more than 290,000 defective vehicles, accounting for 11.68% of the total recalls in the same period. At the same time, the recall of defective power battery management systems and related controllers has also continued to attract attention, involving brands such as Toyota, Mercedes-Benz and Chery, with more than 60,000 vehicles recalled.
By 2024, Chinese cars have already entered the second half of competition, and the era of smart electric vehicles is coming.What will inevitably follow will be the outbreak of more assisted driving and other software-related failures. How to take precautions before they happen and further protect the safety and rights of consumers is particularly important.
In recent years, the State Administration for Market Regulation has proposed to improve the data-driven in-depth investigation system of automobile accidents in response to the new development trend of intelligent network technology, deepen the safety assessment of smart car ota big data, and launch a pilot sandbox supervision system. In November last year, the first batch of car safety sandbox supervision pilot lists were announced for the first time, including BYD intelligent torque control technology, Geely Automobile pilot driving assistance (noa) function, Leapmotor automatic pilot assist (nap) function , GAC Aion and Funeng Battery's 750v high-voltage fast charging technology, honeycomb batteries and Great Wall Motors 's cobalt-free battery technology and many other new technologies and new functions, thus promoting enterprises to continuously improve product design and manufacturing, and reduce product costs. Security Risk.
A year has passed, and it’s 3.15 again. According to the latest information from the State Administration for Market Regulation, while continuing to increase product safety recall supervision, optimize the product safety recall supervision system, and improve defective product recall technical support capabilities, it will further promote the product quality and safety sandbox supervision system in 2024. .
explores the establishment of a quality and safety "sandbox supervision" system for new technologies, new products and new models such as new energy vehicles, smart driving, and civilian-grade unmanned aircraft, and conducts in-depth testing and product safety assessments to provide fault tolerance for the development of new products and new business formats. Room for error correction. This will explore the new idea of "discovering product defects - proposing product safety specification recommendations - achieving quality improvement", and promote enterprises to continue technological improvement and quality improvement in design, production and after-sales service.
