Recently, Jacky Cheung's three "Jacky Cheung 60+ Tour Concerts" held in Shanghai were canceled due to health reasons.
Since then, the organizer has announced a ticket processing plan, and viewers can choose to refund their tickets or postpone their viewing. However, what about the transportation, accommodation and other related expenses for fans who come from other places?
On the evening of March 10, the organizer cmclive Chinese Culture and Entertainment announced the postponement & compensation announcement for these three performances. According to the algorithm of this announcement, a maximum single person may receive compensation of 10,800 yuan. As soon as the
compensation plan came out, many netizens praised it, saying it was quite "sincere".
Jacky Cheung has canceled 3 concerts due to physical discomfort. Audiences can choose to refund or postpone their tickets.
"Jacky Cheung 60+ Tour Concert" Shanghai was originally planned to be held at the Shanghai Oriental Sports Center from March 8 to 10, 2024. On the evening of March 7, the organizer Shanghai Yunhua Cultural Development Co., Ltd. issued a performance cancellation announcement: Jacky Cheung was unwell and should follow the doctor's advice to rest after seeing a doctor. The above three performances were cancelled.
As soon as the news came out, netizens were worried about Jacky Cheung's health and have been waiting for the follow-up solution.
On the evening of March 10th, the postponement announcement was released. Audiences who have purchased tickets can apply for a refund, apply for a full refund on the original ticket purchase, or keep the order.
This performance will be held at an optional date in 2024. Audiences who choose to reserve their orders will be provided with the original seats for the corresponding performance.
Compensation: transportation and accommodation costs can be up to 10,800 yuan
For audiences outside Shanghai (only for audiences who have applied for a refund, and those who choose to keep their orders are not within the scope of compensation), related losses caused by the postponement of the performance will also be compensated.
In the compensation announcement announced on the evening of March 10, the organizer announced that it would reimburse transportation, accommodation and other related expenses.
Transportation expenses:
1. Train tickets will be reimbursed in real terms.
2. Domestic air tickets: the cost is no more than RMB 2,000/person/one way; international air tickets are no more than RMB 5,000/person/one way.
In terms of accommodation fees, the local hotel fee in Shanghai is no more than RMB 800.
will compensate for one night's accommodation costs on the day of the concert, while train tickets/air tickets will be extended to a total of three days before and after the concert date.
According to the maximum reimbursement standard in the announcement, the maximum round-trip international air ticket (10,000 yuan) + one night's maximum accommodation (800 yuan), the maximum single person may receive compensation of 10,800 yuan.
Subsequently, the topic #Jacky Cheung’s concert will compensate for the loss of accommodation and tickets# became a hot search topic, triggering heated discussions among netizens. Regarding the result of this handling, some netizens said that this is the "most sincere compensation", "the best academic friend" and "this is responsible".
Xiaoxiang Morning News comprehensive
