Poster News reporter Zhao En reported from Shanghai
html On the evening of March 10, the organizer @cmclive Chinese Culture and Entertainment released an announcement on the postponement and compensation of three performances of "Jacky Cheung 60+ Tour Concert - Shanghai Station", saying that this performance was due to Jacky Cheung's positive diagnosis of the new crown virus. The postponement will be held at the Shanghai Oriental Sports Center in 2024. Audiences outside Shanghai who have applied for refunds will receive relevant compensation for train tickets, air tickets, accommodation, etc.
Jacky Cheung 60+ Tour Concert Poster
The announcement shows that viewers who have purchased concert tickets can process the order through the original ticket purchase channel, including applying for a refund and retaining the order. Audiences who apply for a full refund will receive a refund within 7-10 working days after the application is submitted and approved. Audiences who have reserved their orders do not need to take any action. The organizer will provide information on the corresponding postponed sessions after the extension time is determined. Watch the show in your original seat.
For viewers outside Shanghai who apply for refunds, the compensation fee standards are: 1. The train tickets will be reimbursed in real terms. 2. Domestic air tickets should not exceed RMB 2,000 (inclusive)/person/one way; international air tickets should not exceed RMB 5,000 (inclusive)/person/one way. 3. The local hotel fee in Shanghai shall not exceed RMB 800 (inclusive)/room night.
The organizer issued a postponement announcement.
After seeing the refund and compensation plan, netizens praised "Brother Xueyou is responsible" and "the plan is very sincere." However, some netizens also asked, if you choose to keep the order now and find that you cannot attend the show due to schedule conflicts after the postponement date is confirmed, can you still get a free refund at that time? The
postponement announcement shows that the time for audiences to apply for refunds is from March 11 to March 17, and the specific time of the performance postponement will be officially announced separately. Therefore, some netizens are worried that if they find that there is a conflict in the extension time after the refund time is over, a certain handling fee may be charged for the refund.
Many netizens raised similar questions
"It is necessary to give a fee-free refund period after confirming the extension time, even if the hesitation period is short." On March 11, a netizen told the Poster News reporter that he would not be able to do so for the time being. Consider refunding the ticket, or wait until the extension time comes out.
In response to this question, some netizens expressed different opinions, saying that the above problems are purely due to the viewers' personal reasons. If they want to withdraw, they should withdraw within the specified time. If they do not withdraw, they should accept the arrangement.
Previously, Shanghai Yunhua Cultural Development Co., Ltd. issued an announcement stating that Jacky Cheung needed to rest after medical treatment due to physical discomfort. In order to ensure the overall high-level presentation of the performance, the three performances originally scheduled for March 8, 9, and 10 Concert canceled.
On March 8, Jacky Cheung responded through @UniversalMusicGroup, stating that after diagnosis, he was diagnosed positive for the new crown virus. He is self-isolating at home. He will take medicine on time to recover and regain his strength as soon as possible. He hopes to perform in Shanghai in normal condition next week. Meet everyone on stage.
Jacky Cheung’s response
