On September 26, in Kunshan, Jiangsu, a netizen broke the news that Zizhu Road Zui Pier Hotpot Restaurant brought the bottom of the pot eaten by the customer to the next table, and the customer felt that something was wrong after they took out the leftover watermelon, meatballs and other food from the hot pot. Immediately informed the hot pot restaurant of the situation, then called the police and complained to the Market Supervision Administration.
Drunk Wharf employees said that the incident has now been investigated by the relevant departments. The waiter who served the wrong bottom of the pot was a newly recruited employee. He had no experience and made mistakes in serving the bottom of the pot to the customer on the first day of work. After the incident, the store immediately took the customer to the hospital for treatment, but fortunately there was no serious problem. After
, the store also actively negotiated with customers, and contacted the relevant food and drug supervision departments to conduct inspections, and the relevant qualifications, ledger and hygiene were all legal and compliant.
According to the Southern Metropolis Daily, on September 27, the manager of the hot pot restaurant responded that he had reached a settlement with the customer, and compensated the customer 2,280 yuan 10 times, and waived the order for the customer’s consumption of 228 yuan that night. The manager of
also responded that the new employee involved was a 17-year-old girl who had just graduated. It was the first day she went to work when the incident happened. Because the store was not large and had not conducted relevant employee training, she served the bottom of the pot for the first time. Accidentally put the wrong bottom of the pot on the guest. After the
incident, the employee also felt very sad and distressed, and said that he would never enter the catering industry again, and has now resigned from the store.
Jiupai News intern reporter Zhang Wenjing
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[Source: Jiupai News]
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