Bestore’s alleged fraud in its ingredient list has made the latest progress.
On the evening of November 18, Wuhan Dongxihu District Market Supervision and Administration Bureau issued a notice stating that Bestore’s “Cinnamon Nut Lotus Root Noodles” (210g) and “Hot and Sour Noodles” (138g) products were qualified, and the issues reported by the whistleblower were not established.
On the evening of November 18, Bestore told a reporter from Nanduwan Financial News that the false public opinions spread by anti-counterfeiting internet celebrities have seriously interfered with the normal production and operation order of the company and have had a very serious negative impact on the brand's reputation. At present, the company has fixed relevant evidence and reported cases to those who maliciously spread rumors, and will file lawsuits simultaneously.
On November 19, the whistleblower "Songge Dahu" pointed out to Nanduwan Financial News reporter that he did not recognize the notification. The main reason was that the Market Supervision Administration did not disclose the batches of its tested products. There were ambiguities in the batches, and the products involved were not seized or sampled. "Enterprise submission for inspection and random inspection are two different concepts." If he really made the report maliciously, he is willing to bear legal responsibility.
Market Supervision Bureau notified:
The reported problem of Bestore is not established
That is, the product ingredient list is not suspected of fraud
Wuhan The city's Dongxihu District Market Supervision and Administration Bureau reported that after receiving relevant reports, it filed a case in accordance with the law. At the same time, it reported to Yanzhifang Food Co., Ltd., the manufacturer of Bestore's "Cinnamon Nut Lotus Root Noodles", and Henan Pinzheng Food Co., Ltd., the manufacturer of hot and sour noodles. The market supervision departments of Anhui and Henan, where the company is located, sent letters requesting assistance in the investigation.
The whistleblower reported that "'Cinnamon Nut Lotus Root Flour' produced by Bestore was suspected of being commissioned and detected cassava ingredients." According to the investigation results, the local market supervision bureau did not find that Anhui Yanzhifang Food Co., Ltd. purchased cassava starch or cassava substances, and did not purchase cassava starch or cassava substances. Tapioca starch or tapioca-like substances were found in the feeding records of its "cinnamon nut lotus root powder". At the same time, according to the inspection report issued by the Anhui Provincial Product Quality Supervision and Inspection Institute, no cassava ingredients were detected in the batch of products and raw materials involved. The same is true for
hot and sour noodles. The local market supervision and management department in Henan stated that "from raw materials, procurement, input production, finished product inspection, storage, and delivery, no illegal activities were found by Pinzheng Company." "The samples of the hot and sour rice noodles involved in the batch were reviewed Inspection, the inspection result is qualified." The inspection report issued by the Henan Provincial Food and Salt Industry Inspection Technology Research Institute showed that sweet potato ingredients were detected in the batch of products involved.
Wuhan Dongxihu District Market Supervision and Administration Bureau stated that based on the joint investigation responses from the market supervision departments of the two places and their investigation, the whistleblower reported that "'Cinnamon Nut Lotus Root Powder' produced by Bestore Industrial Company, which is suspected of being commissioned, has detected cassava ingredients." The question "no sweet potato component was detected in 'Hot and Sour Rice Noodles'" is not established.
Bestore responded:
A comprehensive internal investigation was conducted and no problems were found.
Those who maliciously spread rumors will be reported to the police.
On the evening of November 18, Bestore told reporters from Nanduwan Financial News that while the official investigation was launched, Bestore immediately set up a special team. Joint manufacturers and raw material suppliers to launch a comprehensive investigation : A total of 12 test reports were obtained and submitted for inspection of cinnamon nut lotus root powder (210g) products and raw materials, including the batches of raw materials complained by the whistleblower before July (March 10, June 20 batches), the report Conclusion cross-validation shows: the product is qualified, No cassava ingredients were detected; a total of 13 test reports were output for the hot and sour rice noodles (138g) products and raw materials collected and sent for inspection, including the same batch of products (batch on August 13) complained by the whistleblower, and cross-verification of the report conclusions showed : The product is qualified and sweet potato ingredients have been detected.
In the early morning of November 19, Bestore issued a clarification announcement stating that a group of five whistleblowers broke into the headquarters office building of Bestore to "defend rights" and hyped up false information during the investigation by the market supervision department. "This not only caused serious damage to our reputation and business, but also caused frontline employees to endure huge online violence, and also had an impact on the livelihoods of tens of thousands of upstream and downstream practitioners.What's even more serious is that the rumors spread by two whistleblowers such as "there is no powder in hot and sour noodles" have seriously damaged consumers' trust in the food industry, triggered social panic, and had extremely negative effects. "
BESTORE further stated that the false public opinions spread by anti-counterfeiting Internet celebrities have seriously interfered with the normal production and operation order of the company and brought extremely serious negative effects to the brand reputation. At present, the company has fixed relevant evidence and reported the case to the malicious rumor spreaders, and has
html will file a lawsuit simultaneously. 1 Anti-counterfeiters responded:The Market Supervision Bureau has not disclosed the batches of tested products.
If you make counterfeiting, you are willing to bear legal responsibility.
On November 19, the anti-counterfeiting video blogger "Song Geda" was responsible for this incident. "Hu" told Nanduwan Financial News reporter that he did not recognize the report. The first reason is that the local market supervision and administration administration did not respond to the authenticity of the reporting materials provided by him. Without responding to the authenticity of the reporting materials, the local The Market Supervision Administration concluded that "the facts are unclear and the evidence is insufficient"; secondly, the Market Supervision Administration of the two places did not disclose the batches of their tested products. There were ambiguities in the testing batches, and there was no seizure or sampling of the products involved. "Enterprise inspection and sampling are two different concepts."
"Song Ge Dahu" told a reporter from Nanduwan Financial News, "If If I unilaterally falsify evidence or slander a company, I am willing to go to jail. If BESTORE makes counterfeit goods, it will have to accept high fines."
"Songe Dahu" has previously provided reporters with third-party agency testing reports of BESTORE's products involved. A reporter from Nanduwan Financial News asked "Songe Dahu" for further information. Understand how many samples involved it has previously sent to third-party institutions for inspection How many test reports are there? "Songge Dahu" said that the batches involved and the number of tests are still being counted, and the legality of the evidence and data sources will be made public later. It has handed over the test reports and test data to Wuhan. Local Market Supervision Bureau
"pine. "Kota Tiger" further stated that it will file an administrative lawsuit with the Wuhan Dongxihu District Market Supervision and Administration Bureau, and will report to the Wuhan Market Supervision and Administration Bureau again, and will also file a petition with the National Bureau of Letters and Calls.
incident review:
html November From the 2nd to the 3rd, the video blogger " "Song Ge Da Hu" posted a video on the social platform, saying that the lotus root noodles and hot and sour noodles sold by Bestore in multiple channels have the problem of falsified ingredient lists."Song Ge Da Hu" once told a reporter from Nanduwan Financial News that its ingredients list In March and April this year, I sent lotus root noodles from Bestore for inspection and found that there was a problem with the ingredient list. Later, it was sold at official offline stores in many provinces. The store and the official e-commerce platform purchased multiple batches of lotus root starch and sent them to a third-party agency for testing. These lotus root noodles were all produced from January to July this year. The inspection results showed that these products were detected with cassava. Gene. The lotus root powder produced by Bestore after July this year has not been found to have any problems. In addition, it was found to be good after being sent for inspection in September this year. There is a problem with the ingredient list of the shop's hot and sour noodles, but compared to the lotus root noodles, relatively few samples were collected and submitted for inspection.
According to the third-party testing report provided by "Songge Dahu" to Nanduwan Financial Society, the lotus root noodles involved are indeed real. The testing agency detected the cassava gene; hot and sour noodles The sweet potato gene, cassava gene and potato gene were not detected in the vermicelli.
Photo provided by Song Ge Dahu
According to the product ingredient list, the ingredients of the lotus root starch involved, "Cinnamon Nut Lotus Root Starch", are: lotus root starch, rock sugar, and isomalto-oligosaccharide. , crystallized jelly, freeze-dried purple sweet potato cubes , almond kernels, cashew kernels, peanut kernels, freeze-dried pumpkin dices, freeze-dried red dragon fruit dices, freeze-dried apple dices, osmanthus; the "vermicelli" ingredients of hot and sour noodles are sweet potato starch, drinking water, and edible salt. "Cinnamon nut lotus root powder" is produced by Anhui Yanzhifang Food Co., Ltd. on behalf of Bestore, and hot and sour noodles are produced by Henan Pinzheng Food Co., Ltd. on behalf of Bestore.
At the same time, the relevant person in charge of BESTORE responded, “After preliminary inspection, the relevant products have passed all the indicators in multiple batches of inspections submitted by our company and the manufacturer this year. At present, the local regulatory authorities have inspected the relevant products of our company. Product sampling and conducting surveys ”
h. tml1 Bestore further stated that Bestore sent the lotus root powder involved to different testing institutions in June, July, and September 2024 for multiple tests including identification of specific genetic components. These testing institutions are all The test results of an authoritative third-party testing organization with CMA and CNS certification showed that no cassava ingredients were detected in its lotus root flour. In September and October 2024, it sent the hot and sour noodles involved to two testing agencies for testing. All indicators of the product were qualified. At the same time, the inspection results of previous years also showed that the sweet potato powder cake contained sweet potato-derived ingredients and was not Ingredients derived from corn, wheat, and cassava were detected.While publicly responding to the public, Bestore also provided a third-party testing report. One of the samples was named "Lotus Root Starch", the batch number was 20240310, the inspection date was June 13, and the testing date was June 13 - On the 18th, the test results showed that no wheat, sweet potato, cassava, or corn components were detected in the sample.
Bestore’s alleged fraud in its ingredient list has made the latest progress.
On the evening of November 18, Wuhan Dongxihu District Market Supervision and Administration Bureau issued a notice stating that Bestore’s “Cinnamon Nut Lotus Root Noodles” (210g) and “Hot and Sour Noodles” (138g) products were qualified, and the issues reported by the whistleblower were not established.
On the evening of November 18, Bestore told a reporter from Nanduwan Financial News that the false public opinions spread by anti-counterfeiting internet celebrities have seriously interfered with the normal production and operation order of the company and have had a very serious negative impact on the brand's reputation. At present, the company has fixed relevant evidence and reported cases to those who maliciously spread rumors, and will file lawsuits simultaneously.
On November 19, the whistleblower "Songge Dahu" pointed out to Nanduwan Financial News reporter that he did not recognize the notification. The main reason was that the Market Supervision Administration did not disclose the batches of its tested products. There were ambiguities in the batches, and the products involved were not seized or sampled. "Enterprise submission for inspection and random inspection are two different concepts." If he really made the report maliciously, he is willing to bear legal responsibility.
Market Supervision Bureau notified:
The reported problem of Bestore is not established
That is, the product ingredient list is not suspected of fraud
Wuhan The city's Dongxihu District Market Supervision and Administration Bureau reported that after receiving relevant reports, it filed a case in accordance with the law. At the same time, it reported to Yanzhifang Food Co., Ltd., the manufacturer of Bestore's "Cinnamon Nut Lotus Root Noodles", and Henan Pinzheng Food Co., Ltd., the manufacturer of hot and sour noodles. The market supervision departments of Anhui and Henan, where the company is located, sent letters requesting assistance in the investigation.
The whistleblower reported that "'Cinnamon Nut Lotus Root Flour' produced by Bestore was suspected of being commissioned and detected cassava ingredients." According to the investigation results, the local market supervision bureau did not find that Anhui Yanzhifang Food Co., Ltd. purchased cassava starch or cassava substances, and did not purchase cassava starch or cassava substances. Tapioca starch or tapioca-like substances were found in the feeding records of its "cinnamon nut lotus root powder". At the same time, according to the inspection report issued by the Anhui Provincial Product Quality Supervision and Inspection Institute, no cassava ingredients were detected in the batch of products and raw materials involved. The same is true for
hot and sour noodles. The local market supervision and management department in Henan stated that "from raw materials, procurement, input production, finished product inspection, storage, and delivery, no illegal activities were found by Pinzheng Company." "The samples of the hot and sour rice noodles involved in the batch were reviewed Inspection, the inspection result is qualified." The inspection report issued by the Henan Provincial Food and Salt Industry Inspection Technology Research Institute showed that sweet potato ingredients were detected in the batch of products involved.
Wuhan Dongxihu District Market Supervision and Administration Bureau stated that based on the joint investigation responses from the market supervision departments of the two places and their investigation, the whistleblower reported that "'Cinnamon Nut Lotus Root Powder' produced by Bestore Industrial Company, which is suspected of being commissioned, has detected cassava ingredients." The question "no sweet potato component was detected in 'Hot and Sour Rice Noodles'" is not established.
Bestore responded:
A comprehensive internal investigation was conducted and no problems were found.
Those who maliciously spread rumors will be reported to the police.
On the evening of November 18, Bestore told reporters from Nanduwan Financial News that while the official investigation was launched, Bestore immediately set up a special team. Joint manufacturers and raw material suppliers to launch a comprehensive investigation : A total of 12 test reports were obtained and submitted for inspection of cinnamon nut lotus root powder (210g) products and raw materials, including the batches of raw materials complained by the whistleblower before July (March 10, June 20 batches), the report Conclusion cross-validation shows: the product is qualified, No cassava ingredients were detected; a total of 13 test reports were output for the hot and sour rice noodles (138g) products and raw materials collected and sent for inspection, including the same batch of products (batch on August 13) complained by the whistleblower, and cross-verification of the report conclusions showed : The product is qualified and sweet potato ingredients have been detected.
In the early morning of November 19, Bestore issued a clarification announcement stating that a group of five whistleblowers broke into the headquarters office building of Bestore to "defend rights" and hyped up false information during the investigation by the market supervision department. "This not only caused serious damage to our reputation and business, but also caused frontline employees to endure huge online violence, and also had an impact on the livelihoods of tens of thousands of upstream and downstream practitioners.What's even more serious is that the rumors spread by two whistleblowers such as "there is no powder in hot and sour noodles" have seriously damaged consumers' trust in the food industry, triggered social panic, and had extremely negative effects. "
BESTORE further stated that the false public opinions spread by anti-counterfeiting Internet celebrities have seriously interfered with the normal production and operation order of the company and brought extremely serious negative effects to the brand reputation. At present, the company has fixed relevant evidence and reported the case to the malicious rumor spreaders, and has
html will file a lawsuit simultaneously. 1 Anti-counterfeiters responded:The Market Supervision Bureau has not disclosed the batches of tested products.
If you make counterfeiting, you are willing to bear legal responsibility.
On November 19, the anti-counterfeiting video blogger "Song Geda" was responsible for this incident. "Hu" told Nanduwan Financial News reporter that he did not recognize the report. The first reason is that the local market supervision and administration administration did not respond to the authenticity of the reporting materials provided by him. Without responding to the authenticity of the reporting materials, the local The Market Supervision Administration concluded that "the facts are unclear and the evidence is insufficient"; secondly, the Market Supervision Administration of the two places did not disclose the batches of their tested products. There were ambiguities in the testing batches, and there was no seizure or sampling of the products involved. "Enterprise inspection and sampling are two different concepts."
"Song Ge Dahu" told a reporter from Nanduwan Financial News, "If If I unilaterally falsify evidence or slander a company, I am willing to go to jail. If BESTORE makes counterfeit goods, it will have to accept high fines."
"Songe Dahu" has previously provided reporters with third-party agency testing reports of BESTORE's products involved. A reporter from Nanduwan Financial News asked "Songe Dahu" for further information. Understand how many samples involved it has previously sent to third-party institutions for inspection How many test reports are there? "Songge Dahu" said that the batches involved and the number of tests are still being counted, and the legality of the evidence and data sources will be made public later. It has handed over the test reports and test data to Wuhan. Local Market Supervision Bureau
"pine. "Kota Tiger" further stated that it will file an administrative lawsuit with the Wuhan Dongxihu District Market Supervision and Administration Bureau, and will report to the Wuhan Market Supervision and Administration Bureau again, and will also file a petition with the National Bureau of Letters and Calls.
incident review:
html November From the 2nd to the 3rd, the video blogger " "Song Ge Da Hu" posted a video on the social platform, saying that the lotus root noodles and hot and sour noodles sold by Bestore in multiple channels have the problem of falsified ingredient lists."Song Ge Da Hu" once told a reporter from Nanduwan Financial News that its ingredients list In March and April this year, I sent lotus root noodles from Bestore for inspection and found that there was a problem with the ingredient list. Later, it was sold at official offline stores in many provinces. The store and the official e-commerce platform purchased multiple batches of lotus root starch and sent them to a third-party agency for testing. These lotus root noodles were all produced from January to July this year. The inspection results showed that these products were detected with cassava. Gene. The lotus root powder produced by Bestore after July this year has not been found to have any problems. In addition, it was found to be good after being sent for inspection in September this year. There is a problem with the ingredient list of the shop's hot and sour noodles, but compared to the lotus root noodles, relatively few samples were collected and submitted for inspection.
According to the third-party testing report provided by "Songge Dahu" to Nanduwan Financial Society, the lotus root noodles involved are indeed real. The testing agency detected the cassava gene; hot and sour noodles The sweet potato gene, cassava gene and potato gene were not detected in the vermicelli.
Photo provided by Song Ge Dahu
According to the product ingredient list, the ingredients of the lotus root starch involved, "Cinnamon Nut Lotus Root Starch", are: lotus root starch, rock sugar, and isomalto-oligosaccharide. , crystallized jelly, freeze-dried purple sweet potato cubes , almond kernels, cashew kernels, peanut kernels, freeze-dried pumpkin dices, freeze-dried red dragon fruit dices, freeze-dried apple dices, osmanthus; the "vermicelli" ingredients of hot and sour noodles are sweet potato starch, drinking water, and edible salt. "Cinnamon nut lotus root powder" is produced by Anhui Yanzhifang Food Co., Ltd. on behalf of Bestore, and hot and sour noodles are produced by Henan Pinzheng Food Co., Ltd. on behalf of Bestore.
At the same time, the relevant person in charge of BESTORE responded, “After preliminary inspection, the relevant products have passed all the indicators in multiple batches of inspections submitted by our company and the manufacturer this year. At present, the local regulatory authorities have inspected the relevant products of our company. Product sampling and conducting surveys ”
h. tml1 Bestore further stated that Bestore sent the lotus root powder involved to different testing institutions in June, July, and September 2024 for multiple tests including identification of specific genetic components. These testing institutions are all The test results of an authoritative third-party testing organization with CMA and CNS certification showed that no cassava ingredients were detected in its lotus root flour. In September and October 2024, it sent the hot and sour noodles involved to two testing agencies for testing. All indicators of the product were qualified. At the same time, the inspection results of previous years also showed that the sweet potato powder cake contained sweet potato-derived ingredients and was not Ingredients derived from corn, wheat, and cassava were detected.While publicly responding to the public, Bestore also provided a third-party testing report. One of the samples was named "Lotus Root Starch", the batch number was 20240310, the inspection date was June 13, and the testing date was June 13 - On the 18th, the test results showed that no wheat, sweet potato, cassava, or corn components were detected in the sample.
Photo courtesy of BESTORE
Written by Nandu Wan Financial News reporter Zhan Danqing
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