On November 14, in the fifth round of Group C of the third stage of the Asian preliminaries of the World Cup, the Chinese men’s football team defeated Bahrain 1-0, ushering in two consecutive victories in the top 18 (news review).
In last night’s game, iQiyi, as the only domestic broadcasting platform, had another problem. Many netizens reported that they could not play normally, and some said they were asked to pay repeatedly.
According to The Paper, reporters actually measured that after successfully paying for a continuous monthly subscription, the live broadcast could not be started until half an hour into the second half.
There was a short-term technical glitch in the live broadcast of the National Football Team vs. Bahrain match on November 14, which caused some users to make repeated purchases and unable to redeem their rights. The technology has solved it as soon as possible and restored the system to normal. run. We sincerely apologize for affecting the viewing experience of some users. The affected fans will be compensated as follows:
1. Refund processing: Users who make repeated purchases will be refunded the amount of repeated purchases;
2. Rights compensation: Rights and interests are affected during the malfunction. Users who lose money will be compensated with a game ticket to their account, and you will be invited to watch it for free 1 Cheer for the national football team in the match between the National Football Team and Japan on the 9th;
3. Repeat redemption: Sports members who have repeatedly redeemed their tickets will have their tickets returned to their accounts;
The tickets and refunds will be made within 5 days It will be automatically returned to your account within working days, and we will send it via iQiyi Sports Refund information will be notified via an in-app message. In case of special circumstances, you can call the customer service hotline: 400-890-1300. If the incoming line volume is too large and the call cannot be connected, please wait patiently.
* Apple ios payment users please log in to the iQiyi Sports app to check the site message to complete the refund process.
It is worth mentioning that during the Chinese men’s football team’s away game against the Japanese team on September 5, iQiyi was on the hot search topic due to live broadcast issues and apologized twice in succession. (News Review)
Many netizens are dissatisfied with iQiyi’s exclusive purchase of the broadcast rights for national football matches, but frequent live broadcast failures. “If you don’t have the ability, don’t accept it.” “How many times have you had problems? Don’t be exclusive in this matter.”
More news
The national football team will face Japan in the next game
All tickets are sold out
According to the schedule, the national football team will face the Japanese team at Xiamen Bailu Stadium on the 19th. The latest ticket information shows that all tickets for this show are sold out.
According to previous Football China news, tickets for the national football team’s Xiamen home game against the Japanese team will go on sale at 17:00 on November 8. Tickets for the game are divided into six tiers, namely 280 yuan, 480 yuan, 680 yuan, 880 yuan, 1080 yuan, 1380 yuan. In addition, box tickets are also sold. The box size is 10-12 seats/pack. The sales method is scattered or sold as a whole. The ticket price is 1,380 yuan/seat or 18,800 yuan/pack. Ticket purchase requires real-name registration, one ticket, one certificate, and each ID is limited to 6 tickets.
On the evening of November 8, all tickets for the game were sold out shortly after the ticket opening, except for the box tickets priced at 18,800 yuan. Ticket information on November 15 showed that there were no more box tickets priced at 18,800 yuan, and all tickets for the National Football Team’s Xiamen home game were sold out.
On November 14, in the fifth round of Group C of the third stage of the Asian preliminaries of the World Cup, the Chinese men’s football team defeated Bahrain 1-0, ushering in two consecutive victories in the top 18 (news review).
In last night’s game, iQiyi, as the only domestic broadcasting platform, had another problem. Many netizens reported that they could not play normally, and some said they were asked to pay repeatedly.
According to The Paper, reporters actually measured that after successfully paying for a continuous monthly subscription, the live broadcast could not be started until half an hour into the second half.
There was a short-term technical glitch in the live broadcast of the National Football Team vs. Bahrain match on November 14, which caused some users to make repeated purchases and unable to redeem their rights. The technology has solved it as soon as possible and restored the system to normal. run. We sincerely apologize for affecting the viewing experience of some users. The affected fans will be compensated as follows:
1. Refund processing: Users who make repeated purchases will be refunded the amount of repeated purchases;
2. Rights compensation: Rights and interests are affected during the malfunction. Users who lose money will be compensated with a game ticket to their account, and you will be invited to watch it for free 1 Cheer for the national football team in the match between the National Football Team and Japan on the 9th;
3. Repeat redemption: Sports members who have repeatedly redeemed their tickets will have their tickets returned to their accounts;
The tickets and refunds will be made within 5 days It will be automatically returned to your account within working days, and we will send it via iQiyi Sports Refund information will be notified via an in-app message. In case of special circumstances, you can call the customer service hotline: 400-890-1300. If the incoming line volume is too large and the call cannot be connected, please wait patiently.
* Apple ios payment users please log in to the iQiyi Sports app to check the site message to complete the refund process.
It is worth mentioning that during the Chinese men’s football team’s away game against the Japanese team on September 5, iQiyi was on the hot search topic due to live broadcast issues and apologized twice in succession. (News Review)
Many netizens are dissatisfied with iQiyi’s exclusive purchase of the broadcast rights for national football matches, but frequent live broadcast failures. “If you don’t have the ability, don’t accept it.” “How many times have you had problems? Don’t be exclusive in this matter.”
More news
The national football team will face Japan in the next game
All tickets are sold out
According to the schedule, the national football team will face the Japanese team at Xiamen Bailu Stadium on the 19th. The latest ticket information shows that all tickets for this show are sold out.
According to previous Football China news, tickets for the national football team’s Xiamen home game against the Japanese team will go on sale at 17:00 on November 8. Tickets for the game are divided into six tiers, namely 280 yuan, 480 yuan, 680 yuan, 880 yuan, 1080 yuan, 1380 yuan. In addition, box tickets are also sold. The box size is 10-12 seats/pack. The sales method is scattered or sold as a whole. The ticket price is 1,380 yuan/seat or 18,800 yuan/pack. Ticket purchase requires real-name registration, one ticket, one certificate, and each ID is limited to 6 tickets.
On the evening of November 8, all tickets for the game were sold out shortly after the ticket opening, except for the box tickets priced at 18,800 yuan. Ticket information on November 15 showed that there were no more box tickets priced at 18,800 yuan, and all tickets for the National Football Team’s Xiamen home game were sold out.
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Source: News Morning Post
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