On November 30, according to Guizhou Radio and Television Station's "People's Attention" report, on November 29, Ms. Zhang from Shanghai purchased two amusement park tickets on the Fliggy platform. When she requested a refund, the customer service asked for proof of coupleship. M

On November 30, according to Guizhou Radio and Television Station's "People's Attention" report, on November 29, Ms. Zhang from Shanghai purchased two amusement park tickets on the Fliggy platform. When she initiated a refund, the customer service asked for proof of coupleship.

Ms. Zhang said that on the 27th, she purchased a one-day ticket to the park and a student ticket to the park on the Fliggy platform.

html On the 28th, I wanted to cancel my trip due to persistent vomiting and fever. After uploading the relevant medical records, the platform refunded my tickets. However, Fliggy customer service said that I needed to submit a couple relationship certificate issued by the relevant department in order to refund the tickets.

After the incident, Ms. Zhang called the police and asked the police to intervene to coordinate the matter. "I contacted the Hangzhou Public Security Bureau, where Fliggy is located, and they helped me on the spot to verify the matter. The police said that Fliggy would contact me after work, but Fliggy has not contacted me yet. Then there is basically no progress now, and the police also said that there is no such proof at all, and the community will not open it.”

[Source: Jiupai News Comprehensive Guizhou Radio and Television Station “People’s Attention”]

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