IPhone 11 Pro Max returned to the factory for repair record

Just before the Apple autumn press conference, the iPhone 11 Pro Max that was lying lying down suddenly collapsed, and there was a problem of no service in the cellular network...

lying lying on the iPhone 11 Pro Max trial article teasing the Apple mobile phone signal Bad, I once said that turning on the airplane mode iPhone 11 Pro Max is the best iPod in the world... I didn’t expect it to be a word, and the mobile phone before the new iPhone was released would become MP3...

The previous article about sending iPhone for repair focused on travel notes. This article is dedicated to sharing the whole process from preparing for repair to receiving the repaired body...

There is a problem with the phone, the first thing that comes to mind is to seek support from customer service. ...Apple has 400 service calls, but the officially recommended customer support method is through customer service staff calling back. You only need to log in to Apple ID and enter your own mobile phone number, and Apple customer service staff will call later Call you...

This process basically does not need to wait, the experience is still good, compared to the kind of 400 calls, then 1:2:3:4, the experience is so good...

but actually the phone The customer service does not have any practical solutions, basically it is to guide you to the original network settings, restore all settings until all the data is erased, and troubleshoot the software causes...

Of course, as a digital enthusiast, it is natural If you have a certain knowledge of software and hardware, you can basically judge that the problem that caused the failure must lie in the hardware...

There are three ways to repair, send for repair, third-party contracted repair point, direct sales store Genius Bar...

I used to think that direct stores and contracted repair shops can directly disassemble and replace components for you. I think you can get back a fully functional iPhone in a few hours if you take the genius, too young too sample...

Of course, due to ignorance, I chose the Genius Bar method of the direct store. You need to do these preparations before repairing. Of course, the ID card did not show that the update to the latest software version actually did not work...

but backup Mobile phone information is still very necessary, remember that there was a topic about which of the most anti-human designs you have seen , Apple’s iTunes software has been widely complained by friends as "the most anti-human"...And the "most anti-human" software is used to back up and restore iPhone...

Although the experience is anti-human, the information that can be backed up by iTunes through the computer is quite comprehensive, especially the encrypted backup. Function, I’ll talk about this later... But even if there is no time prompt during the backup process, the backup failed several times during the backup process and need to be re-operated. This is also drunk...

. Anyway, I finally know it. The so-called Genius Bar can only diagnose the problem but cannot solve the hardware problem. If the hardware problem is true, you need to return to the Apple factory (repair center) for component replacement...

store feedback says back The repair process in the factory may take 2-3 weeks. Papa can only wait patiently, but I did not expect that it only took 9 days to receive the repaired iPhone 11 Pro Max...

The repaired phone It was sent back to Baba through Kerry EAS Logistics. This is also a foreign logistics company that basically serves large companies. This is the first time Baba received his express delivery...because the products are more expensive and the packaging It's also more elaborate, and there is also a special "tamper sticker" attached to the tape...

The sender address is Zhengzhou Hongfusheng Precision Electronics (Zhengzhou) Co., Ltd. This is really returning to the "manufacturing plant" to replace parts Ah?!

There is also a white box inside the outer packaging to hold the phone. There is also a sticker on the sealing part of the phone. There are several lines of QR code inside, but I can’t understand it, but I still code according to the rules of the river to show respect... The screen of a good mobile phone is also covered with a film. I am happy to think that I have replaced the "scratched" screen for me, too young too sample...

The repair content is to replace the mobile phone motherboard and battery, because of the iPhone The chewing gum battery can’t be put back when it’s removed, but it’s not bad that it can last an extra year for the iPhone...

Of course, after replacing the motherboard, the serial number of the whole machine will change... Has the dick with only one iPhone turned into a "high, rich and handsome" sitting on two?!

iPhone 11 Pro Max with the motherboard replaced is like a whole body. With an inch of "virgin", the urgent task is to retrieve the previous mobile phone data. Although iTunes is difficult to use, but it has to be used...

The process of restoring data is very slow, and the data line is interrupted in the middle. I don’t know if it’s the third-party data line problem or Apple’s service is so "pretty"...

but the recovery effect is still very gratifying. Although the APP needs to be re-downloaded, the APP account information and even the WeChat chat history can be saved , Of course, not to mention the address book information, photos and videos...

However, the cards in Apple Pay cannot be saved even if they are encrypted and backed up, which is very uncomfortable...

Take back the iPhone that is "exactly the same as the past" 11 Pro Max, I took this picture... I wrote this article to share with you the whole process from backup to repairing to restoring data. I hope it will be helpful to the friends who need to repair the iPhone with hardware problems. ..

Of course, I still hope that everyone will not be like "good luck" like lying down, do not have to encounter such a situation that needs to be repaired...