#Xu Meijing Concert, the audience shouted for refund# was on the hot search today.
"I'm really going to roll my eyes!" According to a netizen named "Boss Yang", at the "Dream of" Xu Meijing Meeting Concert held in Nanjing last night, including "Regret" and "Urban Night" Xu Meijing asked the band to sing many classic songs such as "Return to the People". "The whole concert sang less than 10 songs and the interaction lasted an hour."
Picture source: Screenshot of the video exposed by netizen "Boss Yang"
From the Judging from the video exposed by netizens, many viewers shouted "refund" in unison, and the manager directly responded: "You are dreaming!"
What made the netizen angry was that the ticket price of this concert was expensive, "380 Tickets are locked and will not be sold, starting from 680... The manager has been talking in the audience, and the fans who won the lottery are like stooges. Some fans directly took out their mobile phones to read the lines..."
Currently, the ticket sales platform ""Dream of" Xu The comment area of "Meijing Meet Concert" was almost filled with negative comments. "Only the first four songs were barely sung. The band sung the classics. The band basically cooperated with the chorus in the second half. Most of the song choruses were handed over to the mic. Please refund your tickets!"
Some netizens said that since it is called a concert, the audience should be respected. "It doesn't matter if you can't sing, or if you sing out of tune, but you can't stop singing. Chatting for so long is just a chat session!"
A large number of netizens gave negative comments in the comment area of the ticket sales platform
If the performance activities you participate in are far from expected , can consumers safeguard their rights, and how? Zeng Xi, a lawyer from Shanghai Zhonglian (Chongqing) Law Firm, pointed out in an interview with a reporter from China News Service that whether fans have the right to request a refund depends on whether the star's arrangements for the performance content are in breach of contract.
When fans buy tickets to listen to celebrities singing, it is essentially a consumer behavior of purchasing services. Whether the celebrity breaches the contract depends on the content of the "contract" between the two parties. According to relevant legal provisions, in the absence of a written contract between fans and performers, the ticket brokerage unit must provide prior information on the concert's advertising, ticket descriptions, purchase instructions, the same star's performance habits in other shows, and similar domestic events. The performance content and performance format provided by the performer to the fans, and the industry's understanding of the basic content of similar "concerts" and "meet-and-greet concerts" may constitute the "agreement" of this performance service contract. If these agreements are inconsistent with the services provided by the entertainment star to consumers in this event, fans have the right to request a refund or partial compensation. For example, if the content of the event is a "meet-and-greet", then there will be relatively less content requiring celebrities to perform and sing. If the event is clearly promoted as a "concert" by the celebrity himself, then more than an hour of conversational interaction in the middle will seem It's a bit "wrong with the goods".
The organizer did not respond to the refund complaint and posted photos of the concert.
"This concert is a long-awaited exclusive meet-and-greet. Enter the world of music and enjoy this feast with Xu Meijing...listen to her joy, anger, sorrow and joy buried in her singing...come to the scene in person to feel her The charm of music..." Judging from the early promotional copy of the performance, it is easy to mislead the audience that Xu Meijing is singing in person, and the performance instructions on the ticketing platform state that "the minimum number of pieces to be performed is 15, and the performance is about 100 minutes long." , although it is already lower than the minimum 20 songs and 120 minutes average standard for singers' concerts in the same period.
In other words, when consumers purchase tickets, they cannot tell how many songs Xu Meijing will perform in this performance. The organizer has not announced the songs in advance. The entire consumption process can be said to be a "blind box". The
ticketing platform shows that the minimum number of songs to be performed is 15, but it is not specified whether Xu Meijing will sing alone. Should
’s concert tracks be announced in advance? In a poll initiated by China-Singapore Entertainment, 47% of netizens voted for "Yes, and decide whether to buy or not after watching the track", while 33% of netizens voted for "Any singer you like can sing anything."
Well-known musician Liu Shuiji said in an interview with reporters that there is currently no hard and fast rule on whether to announce the repertoire in advance for a concert. Some use the repertoire as a means of publicity, while others use it as a surprise for fans.As for how many songs a singer needs to sing, Liu Shuiji revealed that they usually submit multiple songs for review, and then sing selectively after passing the review.
In the poll initiated by Zhongxin Entertainment, 47% of people hoped to see the tracks in advance.
In response to complaints and reports from netizens, on the 21st, staff of the Nanjing Municipal Bureau of Culture and Tourism responded to the media that they had received calls one after another and that the relevant departments were handling the complaints and would make judgments based on the complaints. The reporter called the concert organizer Shenzhen Taiguzhou Culture Communication Co., Ltd. several times, but the other party did not answer the phone.
Lawyer Zeng Xi said that according to the provisions of the Consumer Rights Protection Law, when disputes cannot be resolved through negotiation, consumers participating in performing arts activities can communicate with the organizer to request compensation or refunds. If the two parties cannot reach an agreement, they can Report a complaint to the market supervision department or consumer association, or file a lawsuit in court to assert your legitimate rights and interests.
In addition, lawyer Zeng Xi also mentioned that from the perspective of the organizer, it seems that it should also reflect on whether its early publicity has misled fans. If you feel that you really did something bad, and the ticket price you charge is relatively high compared to the content of the performance, you might as well lower your profile and give some compensation to the fans. After all, there are still a few concerts in the future, and Xu Meijing is not For a popular star, fans will most likely want to hear her sing instead of just chatting.
Source: China News Network
