Affected by the epidemic, many companies, especially small and micro enterprises, have delayed resuming work. In order to fully win the battle against the epidemic prevention and control and ensure the normal production of enterprises, the Yanshan Sub-branch of the Agricultural Bank of China "thinks what customers think and solves their difficulties", actively leverages the advantages of online credit products, solves the financial problems that plague enterprises, and resolutely achieves epidemic prevention Production is correct.
On February 2, the person in charge of a Yanshan Machinery Manufacturing Co., Ltd. contacted the Yanshan branch of the Agricultural Bank of China by phone, saying that the company urgently needed funds to receive a batch of orders and asked whether it could solve the funding problem during the epidemic. After understanding the situation, the account manager of the Yanshan Sub-branch of Agricultural Bank actively promoted a series of online products such as “Tax E-loan” and “Weijiedai” of Agricultural Bank. interest. After further understanding, the company meets the basic conditions of "tax-paying E-loan", but has not yet opened a settlement account with the Agricultural Bank of China. In order to alleviate the urgent needs of enterprises, the Yanshan Sub-branch of the Agricultural Bank of China has overcome the difficulties of short business hours and fewer staff during the epidemic, and coordinated with the superior bank to extend the business hours to open accounts for customers. The account manager did his own protection and drove 20 kilometers to the company for on-site investigation. The company successfully applied for an online loan of 1 million yuan on the same day. The company was very satisfied with the high-quality and efficient service of the Agricultural Bank and said that all future business will be handled by the Agricultural Bank.
An electronic weighing instrument Co., Ltd. in Yanshan was established in 2007. It is a small and micro enterprise that produces electronic weighing instruments. In 2019, it opened a settlement account with the Agricultural Bank of China. The Yanshan branch of the Agricultural Bank issued a loan of 921,000 yuan to the enterprise, which was paid off in advance after the Spring Festival. Loan. However, affected by the epidemic, on February 13th, the company's resumption of work and production urgently needed funds to purchase raw materials. The account manager of the Yanshan Sub-branch of the Agricultural Bank of China learned of this situation and used WeChat video to guide customers through the process of pushing tax information and other procedures. Contact relevant provincial and municipal personnel on the same day Working overtime to complete the approval and signing the contract, and the next morning loaned 1 million yuan, which solved the company's urgent payment problem in a timely manner and helped the company resume work and production.
A certain pipeline equipment manufacturing company in Yanshan is a credit customer of Yanshan Branch of Agricultural Bank of China, with a credit of 2.76 million yuan. The company has a 1 million loan that expires on March 12. During the epidemic, the account manager of the Yanshan Sub-branch of Agricultural Bank of China contacted the business owner through WeChat to learn about the situation of customers affected by the epidemic and the resumption of work and production, and asked if there were any problems that needed assistance from the Agricultural Bank of China. The customer stated that the company has not yet started work due to the epidemic, and the payment has not been withdrawn. They are worried that the due loan will be overdue. The account manager introduced to the company the preferential policy of the Agricultural Bank of China to support the resumption of work and production during the epidemic, and declared the extension for the customer. This is effective It relieved the shortage of corporate funds and the overdue problem that the business owner was worried about. The customer was very moved and said that he would try to make up the full payment before the due date. The heart-warming post-loan communication has deeply won the hearts of customers, and the bank-enterprise relationship is "prosperous".
Faced with the sudden outbreak, Yanshan Branch of the Agricultural Bank of China responded quickly and calmly. It adopted a series of countermeasures such as providing credit fund support, improving the efficiency of examination and approval, handling extensions and delays in repayment, and lowering loan interest rates. Small and micro enterprises provide credit support, which is flexible, fast, efficient, preferential, and guarantee-free, which effectively solves the problem of difficult and expensive financing. As of the end of January 2020, the Yanshan Branch of the Agricultural Bank of China has provided a total of 114 small and micro enterprises with a self-service revolving credit line of 78.38 million yuan, with a credit balance of 58.67 million yuan, which strongly supports the development of small and micro enterprises in the county.
(correspondents Zhang Dianjun, Li Shengying, Yandurong media reporter Dai Qing, Li Jiawei)
